Salesperson

Advance Stores Company•Pigeon Forge, TN

About The Position

The Salesperson is an entry-level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires knowledge of store systems, basic automotive systems and parts, and the ability to source products from stores, hubs, PDQ, and external suppliers. It also requires in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred. Salespeople serve DIY customers in person and by phone, work toward individual and store sales goals, and provide services such as battery installation and testing and wiper installation. They maintain product and operational standards, manage inventory processes, help keep the store clean and stocked, and safely deliver parts to customers as needed. The job is predominantly performed indoors, with occasional outdoor work in varying weather conditions. It involves standing or walking for much of the workday and frequent lifting or moving of items up to 50 pounds, with occasional lifting or moving of up to 100 pounds.

Requirements

  • Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
  • Have basic driving and navigation ability.
  • Communicate in English verbally and in writing; communicate effectively and build strong relationships with customers, peers, and management.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Have the ability to locate and stock parts.
  • Have safety knowledge and skills.
  • Be able to operate inventory systems and store equipment, POS systems, and parts lookup systems.
  • Have parts and automotive system knowledge and skills.
  • Be able to use testing and diagnostic equipment for DIY service.

Nice To Haves

  • Spanish language ability.
  • Fleet safety certification.

Responsibilities

  • Provide an excellent selling experience during DIY customer visits and phone calls.
  • Achieve personal sales goals and help the store achieve its sales goals.
  • Provide DIY services, including battery installation and testing and wiper installation.
  • Maintain store product and operational standards.
  • Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
  • Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
  • Stock merchandise, including truck stock and back stock.
  • Safely deliver parts to customers as needed.
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