Salesperson - Volkswagen of Fort Walton Beach

STEP ONE AUTOMOTIVE GROUP LLC • Fort Walton Beach, FL

4d • Onsite

About The Position

The Salesperson guides customers through the vehicle-buying process and drives gross profit, sales volume, and customer satisfaction at Step One Automotive Group dealerships. As a primary representative of the dealership on the showroom floor and sales lot, the Salesperson supports the full customer journey, from greeting and needs discovery through vehicle selection, demonstration, negotiation, financing handoff, delivery, and follow-up. This is a performance-driven role measured by gross profit, units sold, and Customer Satisfaction Index scores. The role focuses on building lasting customer relationships that encourage repeat and referral business.

Success involves meeting or exceeding monthly sales and gross-profit targets, delivering a strong customer experience, maintaining high customer-satisfaction scores, and developing a personal prospect and owner follow-up system. The Salesperson completes required monthly OEM and Step One Automotive Group training and certifications, handles deal paperwork and delivery accurately, introduces customers to the Service Department, and complies with applicable automotive retail laws.

The position is based at dealership locations in Florida’s Panhandle and involves a fast-paced retail automotive environment with daily performance expectations and monthly accountability. It requires extended standing and walking, as well as periods of sitting at a desk or using a phone or computer. Candidates need a high school diploma or GED. Prior automotive sales experience is preferred, though motivated candidates without experience may be considered. A background check, drug screen, and Motor Vehicle Report are required.

Requirements

• High school diploma or GED.
• Exceptional verbal communication and active listening skills.
• Ability to build rapport quickly and maintain trust throughout a multi-step sales process.
• Working knowledge of automotive products, features, financing concepts, and trade-in valuation.
• Familiarity with federal, state, and local laws governing retail automotive sales.
• Ability to manage multiple customers and deals at once while maintaining attention to detail.
• Comfort using dealership software, CRM and lead-management systems, and follow-up tools.
• Proficiency in Microsoft Office Suite and standard business communication tools.
• Integrity, professionalism, and discretion in customer and team interactions.
• Ability to stand for extended periods, walk the lot, sit for sustained periods, type, reach, bend, and lift up to 30 pounds.
• Must successfully pass a background check, drug screen, and Motor Vehicle Report.

Nice To Haves

• Prior automotive sales experience; motivated candidates without experience will be considered.

Responsibilities

• Guide customers through the vehicle-buying process, from initial greeting and needs discovery to vehicle selection, demonstration, negotiation, financing handoff, delivery, and follow-up.
• Meet or exceed monthly unit-sales and gross-profit targets.
• Deliver a strong customer experience from first contact through post-delivery follow-up and maintain high Customer Satisfaction Index scores.
• Build and maintain a personal prospect and owner follow-up system to generate repeat and referral business.
• Complete required monthly OEM and Step One Automotive Group training and maintain manufacturer certifications.
• Execute deals accurately, including paperwork, finance handoff, delivery, and title processing.
• Introduce every customer to the Service Department to establish an ongoing relationship with the dealership.
• Conduct business with integrity and professionalism and comply with applicable federal, state, and local automotive retail laws.

Benefits

• Paid manufacturer training.
• Medical, dental, vision, and supplemental insurance available.
• Company-paid life insurance.
• Free Employee Assistance Program.
• 100% paid tuition with Strayer University for associate's, bachelor's, and master's degrees.
• 401(k) with company matching after six months.
• Paid time off begins accruing on day one and can be used after 90 days; two weeks of paid time off during the first year.
• Five paid holidays: July 4th, Labor Day, Thanksgiving, Christmas, and New Year's.
• Discounts through Working Advantage on theme park tickets, shopping, travel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED