Medical Receptionist - Podiatry BFA - Fort Walton Beach
About The Position
Emerald Coast Infectious Diseases / America Medical Group is seeking a Medical Receptionist for its busy podiatry office in Fort Walton Beach, Florida. The Medical Receptionist is the first point of contact for patients and visitors and provides customer service while managing scheduling, maintaining accurate medical records, verifying insurance information, and supporting the clinical team’s daily operations. The ideal candidate is organized, compassionate, detail-oriented, and experienced in a healthcare setting. The role includes greeting patients, visitors, and vendors; answering calls and inquiries; checking patients in and out; protecting patient confidentiality under HIPAA; scheduling and coordinating appointments and follow-ups; registering patients and updating their information; verifying insurance and obtaining authorizations or referrals; collecting payments; processing paperwork and records requests; maintaining electronic medical records; and collaborating with clinical and administrative staff to support efficient clinic operations. The position is full-time and located at BFA in Fort Walton Beach, Florida. The listed pay range is $16.00–$18.00 per hour, depending on experience.
Requirements
- Able to pass a background check.
- High school diploma or equivalent.
Nice To Haves
- Knowledge of medical terminology.
- Experience with Electronic Medical Record (EHR) systems.
- Experience with Microsoft Office applications.
- Experience in a healthcare setting.
Responsibilities
- Greet patients, visitors, and vendors professionally and courteously.
- Answer incoming phone calls and respond to patient inquiries.
- Check patients in and out for appointments.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Provide patients with forms, instructions, and educational materials as needed.
- Schedule, reschedule, and confirm patient appointments.
- Coordinate follow-up visits, infusions, injections, laboratory appointments, and referrals.
- Register new patients and update demographic and insurance information.
- Manage appointment reminders and patient communication.
- Verify insurance eligibility and benefits before appointments.
- Obtain prior authorizations and referrals when required.
- Collect co-pays, deductibles, and outstanding balances.
- Process patient paperwork, disability forms, and medical records requests.
- Scan, file, and maintain accurate electronic medical records.
- Maintain accurate patient information in the EMR system.
- Ensure required documentation is completed before patient visits.
- Assist providers and clinical staff with administrative tasks as assigned.
- Monitor provider schedules to optimize patient flow and clinic efficiency.
- Work with physicians, nurse practitioners, nurses, medical assistants, and billing staff.
- Assist in resolving patient concerns and scheduling conflicts.
- Support clinic operations to maintain a positive patient experience.
Benefits
- Medical, dental, and vision coverage through CIGNA for full-time employees after 90 days.
- Employer-paid disability and life insurance options.
- Five days of PTO; after one year, 10 days of PTO.
- 401(k) with company match.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
