Salesforce Tester (Software Development Specialist 2)

State of Ohio • Columbus, OH

10d • Onsite

About The Position

The Salesforce Tester supports reliable, user-focused delivery of Salesforce platform solutions by validating new functionality, integrations, and custom components such as flows, Apex code, and Lightning features. The role ensures releases are stable, secure, and aligned with agency and statewide quality standards. The tester collaborates with product owners, developers, and business stakeholders to understand requirements, refine test scope, and identify risk areas. Work includes preparing test data, creating and maintaining test cases, executing manual and automated tests, and validating behavior across end-to-end workflows and API integrations. The position also involves communicating testing insights within Agile teams and across initiatives, maintaining documentation, coordinating testing activities, and supporting consistent, compliant testing practices in the Salesforce environment.

The position is with the Ohio Department of Job and Family Services’ Office of Information Services and is headquartered at an ODJFS facility in Columbus, Akron, or Dayton. The specific facility is determined in consideration of the applicant’s home address. Standard workdays are Monday through Friday, with hours between 7:00 a.m. and 6:00 p.m. This is a permanent, full-time classified position represented by OCSEA. Starting salary for non-state employees is Step 1 of pay range 34; the posting also lists compensation of $38.01. New hires advance to the next step after six months and annually thereafter, and the ranges receive fiscal-year cost-of-living adjustments.

Requirements

• 48 months of combined work experience in systems analysis, developing or modifying computer application programs, recommending application solutions, testing and correcting programs related to testing and implementation, and assisting with documentation, including 12 months of experience in the primary technology specified by the agency.
• Alternatively, completion of an associate core program in computer science or information systems, plus 30 months of the specified combined work experience, including 12 months of experience in the primary technology specified by the agency.
• Alternatively, completion of an undergraduate core program in computer science or information systems, plus 24 months of the specified combined work experience, including 12 months of experience in the primary technology specified by the agency.
• Alternatively, equivalent of the minimum class qualifications for employment.
• Applicants must possess experience in the required primary technology listed in the official position description and job posting.
• The final candidate must undergo a criminal background check; some positions may require fingerprinting.
• The position is not eligible for sponsorship.

Responsibilities

• Design and perform system analysis.
• Recommend application solutions.
• Test and correct programs in relation to testing and implementation.
• Produce, assist with, and edit documentation.
• Execute development tasks such as reading, writing, and extracting.
• Work with business personnel to identify and document system software requirements.
• Perform post-production support.
• Conduct routine maintenance and enhancements for business applications.
• Assist in reviewing and evaluating software development methodologies.
• Validate Salesforce functionality, integrations, and custom components, including flows, Apex code, and Lightning features.
• Prepare test data, create and maintain test cases, and execute manual and automated tests.
• Validate behavior across end-to-end workflows and API integrations.
• Collaborate with product owners, developers, and business stakeholders to understand requirements, refine test scope, and identify risk areas.
• Communicate testing insights within Agile teams and across multiple initiatives.
• Maintain documentation, coordinate testing activities, and support consistent, compliant testing practices in the Salesforce environment.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal and sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed