Salesforce Technical Architect
About The Position
Perficient is seeking a Technical Architect to lead the end-to-end technical solution for Sales Cloud, Service Cloud, and Experience Cloud, with Revenue Cloud experience being a plus. This role involves integrating third-party systems into the Salesforce ecosystem and requires hands-on experience designing and delivering multi-cloud Salesforce solutions. The ideal candidate will act as the senior-most technical voice in client engagements. This position offers the opportunity to join a high-growth Salesforce consultancy within Perficient, providing the benefits of a boutique team with the resources of a global digital consultancy. The role is open to candidates anywhere in the United States, with a preference for those near a Perficient office, and may require up to 25% annual travel. Perficient is a global AI-first consultancy focused on delivering business results through AI transformation, empowering employees with AI fluency and tools for innovation and efficiency. The Salesforce + MuleSoft team within Perficient helps global brands create connected, data-driven experiences and delivers strategic guidance, industry accelerators, and AI-powered solutions across various sectors.
Requirements
- Experience designing and delivering multi-cloud Salesforce solutions (not just a single cloud).
- Comfortable integrating third-party systems into the Salesforce ecosystem.
- Ability to lead client engagements as the senior-most technical voice.
- Hands-on architecture role experience.
Nice To Haves
- Revenue Cloud experience is a bonus.
Responsibilities
- Own the end-to-end architecture across Sales Cloud, Service Cloud, Experience Cloud, and integrated third-party platforms.
- Ensure alignment with business objectives, technical best practices, and long-term scalability.
- Partner closely with clients and internal stakeholders to define solution strategies.
- Develop technical design documentation.
- Create data models and ERDs.
- Support project scoping efforts for new and existing engagements.
- Act as a trusted advisor, guiding customers through the Salesforce ecosystem and providing expert recommendations.
- Address complex challenges and lead critical technical discussions.
- Ensure delivery excellence by identifying and mitigating risks.
- Maintain implementation compliance and oversee solution quality.
- Mentor architects and development teams.
- Contribute to sales pursuits and proof-of-concept initiatives.
- Stay current on emerging technologies and Salesforce innovations.
- Remain hands-on in solution delivery by supporting key declarative and programmatic development activities throughout the project lifecycle.
Benefits
- Global digital consultancy scale, clients, and career pathways.
- Energy and impact of a boutique team.
- AI-first strategy with opportunities for AI fluency and tool engagement.
- Opportunities for growth, balance, and purpose.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
