Salesforce Tech Lead

Definity Insurance Company • Waterloo, ON

42d • Hybrid

About The Position

As the Salesforce Tech Lead, you will be at the forefront of shaping the technical direction and driving the execution of initiatives on the Salesforce platform. Your leadership and deep architectural knowledge will empower Definity to unlock the full potential of Salesforce, delivering innovative and scalable solutions that provide a strategic advantage for our colleagues and customers.

What you can expect

Our Salesforce practitioners are key members of our broader Platforms team. As a Tech Lead, you will be tasked with providing the technical leadership required to design, develop, and deliver robust, cross-cutting capabilities for optimal reuse across the organization.

Requirements

• 8+ years of experience leading IT projects on Salesforce technology platforms, with a proven track record of full-cycle implementations.
• Expert-level Salesforce development knowledge (Apex Trigger Frameworks, Schedulable / Batch / Queueable Apex, Custom REST Services) and the ability to set and enforce best practices.
• Extensive UI design and development experience with Lightning Web Components, with a portfolio of leading the development of complex user interfaces.
• Deep knowledge in Software Product Development processes and mastery in the design and implementation of DevOps Enablement tools (e.g. GIT, CI/CD, JIRA).
• A profound understanding of platform integration patterns and APIs, with proven experience architecting and leading the integration of multiple complex systems.
• The ability to own and lead solution discussions, make critical technical decisions, and develop technical solutions with minimal guidance.
• Superior verbal and written communication skills, with experience presenting technical solutions to both technical and non-technical stakeholders.
• Experience with project problem diagnosis, solution development, facilitation of decision making, documentation, and managing stakeholder expectations.
• Proven experience leading projects with the Agile methodology.

Nice To Haves

• Additional Salesforce certifications, particularly in specialty areas.
• SFMC implementation and development experience.
• Experience with legacy technologies like Visualforce pages and Aura components for modernization projects.
• Experience in leading large-scale data migration projects.

Responsibilities

• Lead and mentor a team of developers in the hands-on implementation, configuration, and development of the various components of Salesforce CRM and Salesforce Marketing Cloud.
• Drive the technical vision and strategy for the Salesforce platform, ensuring the team delivers high-quality, scalable, and maintainable code in line with project timelines.
• Own the solution design and architecture across the entire project lifecycle, from inception and requirements gathering through to implementation, deployment, and long-term maintenance.
• Act as the primary technical authority on the team, guiding them through complex challenges and fostering a culture of technical excellence and continuous improvement.
• Stay ahead of the curve by researching and evangelizing the latest Salesforce enhancements and releases, and articulating how they can bring strategic benefits to Definity.

Benefits

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees