Salesforce Team Lead

NinjaOne•Austin, TX

1d•Hybrid

About The Position

NinjaOne is seeking a Salesforce Team Lead to join their Sales Systems team. This high-impact role involves hands-on solution design, technical leadership, mentorship, and oversight of the sales technology ecosystem. The Salesforce Team Lead will own the architecture, scalability, and evolution of the Salesforce system, partnering with leadership to shape system strategy and deliver scalable solutions for a rapidly growing SaaS business. This is an ideal opportunity for an experienced Salesforce professional to lead a team and design systems that reduce operational friction and directly impact revenue performance. The role is hybrid in Austin, TX, requiring 3 days per week in the office (Monday, Tuesday, and Thursday).

Requirements

5-10+ years of experience designing and implementing Salesforce solutions in high-growth environments supporting complex GTM motions required (Sales Cloud required).
Strong background in Salesforce architecture and scalable system design (expertise in flows, validation rules, custom metadata, security model).
Strong ability to balance hands-on work with delegation and team mentorship.
Clear communicator able to work effectively with revenue leaders and end users.

Nice To Haves

Salesforce certifications (Advanced Admin, App Builder, Architect paths) preferred.
Familiarity with DealHub CPQ, Workato, LeanData, Chili Piper, Salesloft, or similar tech stacks.

Responsibilities

Own solution architecture across Salesforce and its ecosystem.
Design scalable, high-performing systems aligned to business needs, championing a Flows-first, low-code approach.
Review and approve solution designs to ensure consistency and quality across the platform.
Drive integrations across tools like Workato, LeanData, DealHub, Chili Piper, and Salesloft.
Lead, mentor, and grow a team of Salesforce administrators and integration specialists.
Provide technical direction, coaching, and performance feedback on solution design, troubleshooting, and platform best practices.
Break down work and ensure high-quality execution.
Partner with Sales Systems teammates to implement solutions across Salesforce and adjacent tools.
Translate business needs into scalable system solutions.
Partner with Sales, CS, Marketing, and Revenue leaders to deliver integrations and workflows that power lead routing, opportunity management, forecasting inputs, and quote-to-cash handoffs.
Identify and improve processes, reduce manual work, and increase system efficiency.
Ensure data integrity (including change management), governance, and platform health.