Salesforce Solution Consultant: Business Analyst
About The Position
The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor. This role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform. Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes. Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs. Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs. Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders. Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience. A great listener with the ability to connect with people in diverse roles. Resourceful and innovative thinker who can work through and solve problems. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.). Experience in public sector digital transformation initiatives. Ability to convey and convince customers of best practices at various levels within a large organization. Application design and development background. Serve as a trusted advisor to the client.
Requirements
- Minimum of FIVE (5) years of professional experience
- Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)
- U.S. citizenship is contractually required for this role
- Experience in enterprise architecture or consulting on the Salesforce Platform throughout the whole life cycle with repeated and demonstrable success is highly preferred
- Ability to drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
- Must be able to obtain and maintain the specific level of U.S. Government security clearance required for this role
- Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
- Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
- Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
- Strong communication skills, both written and verbal
- Able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to connect with people in diverse roles
- Resourceful and innovative thinker who can work through and solve problems
- Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Experience in public sector digital transformation initiatives
- Ability to convey and convince customers of best practices at various levels within a large organization
- Application design and development background
Nice To Haves
- Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
- Hands-on experience with Omni Studio
Responsibilities
- Shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor.
- Driving architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes.
- Reviewing and correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
- Driving a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform.
- Identifying and leading internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise.
- Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
- Working collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization.
- Identifying and proactively managing risk areas and committing to seeing an issue through to complete resolution.
- Translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes.
- Leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs.
- Documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs.
- Effectively presenting a point of view and clearly articulating the rationale to a variety of stakeholders.
- Developing materials that are appropriate for the audience.
- Connecting with people in diverse roles.
- Working through and solving problems.
- Conveying and convincing customers of best practices at various levels within a large organization.
- Serving as a trusted advisor to the client.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Senior
