Salesforce Scrum Master

Simplus•Atlanta, GA

16d

About The Position

Simplus is seeking a Salesforce Scrum Master to lead Agile delivery teams supporting Salesforce transformation initiatives. The role facilitates Agile processes, removes delivery roadblocks, improves team effectiveness, and supports successful execution of Salesforce projects across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and related technologies. The Scrum Master collaborates with Product Owners, business stakeholders, architects, developers, and QA teams to deliver projects on time, within scope, and aligned with business objectives. Simplus describes its culture as guided by stewardship, critical thinking, and an underdog spirit. Its global team represents 17 nationalities and 20 languages across four continents and focuses on Salesforce quote-to-cash leadership. The position is listed in Atlanta, Georgia.

Requirements

At least 5 years of Scrum Master, Agile Delivery Manager, or Project Management experience.
At least 3 years supporting Salesforce implementation or enhancement projects.
Strong knowledge of Agile, Scrum, Kanban, and SAFe methodologies.
Experience with Salesforce platforms including Sales Cloud, Service Cloud, and Experience Cloud.
Proficiency with Jira, Confluence, Azure DevOps, or similar Agile tools.
Experience managing dependencies across multiple teams and stakeholders.
Strong facilitation, communication, conflict resolution, and stakeholder management skills.
Ability to work effectively in fast-paced, cross-functional environments.

Nice To Haves

Experience with Salesforce Data Cloud.
Experience supporting distributed and offshore teams.
Certified Scrum Master (CSM) certification.
Professional Scrum Master (PSM) certification.
SAFe Scrum Master (SSM) certification.
SAFe Agilist (SA) certification.
Salesforce Administrator Certification.
Salesforce Business Analyst Certification.

Responsibilities

Facilitate sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
Partner with Product Owners to manage and prioritize Salesforce backlogs.
Drive Agile best practices and continuous improvement across delivery teams.
Remove impediments and resolve issues affecting team productivity and project delivery.
Coordinate activities across Salesforce developers, administrators, architects, business analysts, and QA teams.
Track sprint progress, team velocity, dependencies, risks, and delivery metrics.
Support release planning, deployment coordination, and program-level planning activities.
Promote transparency through regular status reporting and stakeholder communication.
Foster a collaborative, accountable, and high-performing team environment.
Ensure Salesforce projects are delivered on time, within scope, and aligned with business objectives.