Salesforce Release Manager

TekWissen•Louisville, KY

9d•Onsite

About The Position

We are seeking an experienced Salesforce Release Manager to oversee the planning, coordination, governance, and deployment of Salesforce releases across multiple environments. The ideal candidate will manage end-to-end release activities, collaborate with business and technical teams, ensure compliance with enterprise release processes, and drive seamless deployments with minimal business disruption.

Requirements

Salesforce
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Experience Cloud
Salesforce Security & Data Management
Salesforce Deployment Best Practices
Release & DevOps
Salesforce Release Management
CI/CD Pipeline Management
Environment Management
Change Management
Release Governance
Incident & Problem Coordination
Risk Management
Tools: Gearset, AutoRABIT, Salesforce DX (SFDX), GitHub / GitLab / Bitbucket, Jenkins, Azure DevOps, Jira, ServiceNow
8+ years of IT experience.
4+ years of Salesforce release or deployment management experience.
Experience managing large-scale multi-team Salesforce releases.
Strong understanding of Salesforce metadata deployment strategies.
Experience with CI/CD implementation and DevOps practices.
Strong knowledge of Agile and Scrum methodologies.
Experience with enterprise change management processes.

Nice To Haves

Tools: Copado (Preferred)
Salesforce Administrator Certification
Salesforce Platform App Builder Certification
Salesforce DevOps Center experience
Copado Fundamentals or Copado Release Management Certification
PMP, SAFe, Scrum Master, or ITIL Certification
Healthcare/Payer domain experience preferred
Experience with MuleSoft integrations
Experience with Salesforce Data Cloud
Managing global onsite-offshore release teams
Exposure to regulated environments such as Healthcare, Insurance, or Financial Services

Responsibilities

Own and manage the Salesforce release calendar and deployment schedule.
Coordinate releases across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom Salesforce applications.
Partner with Product Owners, Architects, Developers, QA teams, and DevOps engineers to ensure release readiness.
Manage deployment activities for production, UAT, SIT, and lower environments.
Conduct release planning, risk assessment, and impact analysis.
Ensure compliance with enterprise change management and release governance processes.
Facilitate CAB (Change Advisory Board) approvals and release reviews.
Coordinate code freezes, deployment windows, rollback planning, and post-release validations.
Track deployment dependencies across Salesforce and integrated systems.
Monitor release metrics, deployment success rates, and continuous improvement initiatives.
Manage emergency, hotfix, and patch releases when required.
Communicate release status, risks, issues, and milestones to stakeholders and leadership.
Ensure production support teams are prepared for releases and post-deployment activities.