Release Manager (Remote)

Govcio LLCUNAVAILABLE, UNAVAILABLE
Remote

About The Position

GovCIO is currently hiring for a Release Manager to lead and coordinate change and release activities supporting day-to-day operations to ensure 24×7 system availability. This role is a fully remote position within the United States with core hours of operation from Monday to Friday, 8 AM to 5 PM ET.

Requirements

  • Bachelor's Degree and 8+ years of experience (or commensurate experience)
  • Demonstrated experience managing releases of software, hardware, or system components.
  • Proven coordination with QA, Development, packaging, and hardware teams.
  • Hands-on experience with release management processes, risk analysis, and scheduling of planned releases.
  • Strong familiarity with VA change management processes (e.g., ServiceNow Change, CAB workflows).
  • Excellent communication and stakeholder management across technical and business teams.
  • Ability to obtain and maintain a Suitability/Public Trust clearance

Nice To Haves

  • ITIL certification or equivalent practical experience in IT Service Management.
  • Experience providing change and incident management for multiple critical VA applications in the VHA Front Office Product Line
  • Experience in large-scale, 24×7 operations environments.
  • Experience within the Department of Veterans Affairs or other federal agencies.
  • Familiarity with Agile/SAFe release trains and coordination.

Responsibilities

  • Create, manage, and close change tickets; obtain approvals; communicate status throughout the release lifecycle.
  • Engage in technical discussions and problem-solving sessions during deployment; provide subject-matter expertise in Change Management.
  • Coordinate cross-functionally with QA, Development, packaging, and hardware teams to plan and execute releases.
  • Maintain the schedule of planned releases; perform risk analysis and readiness assessments.
  • Ensure adherence to VA change management processes to deploy releases and changes efficiently and compliantly.
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