Salesforce Project Manager - Healthcare

Penrod•Milwaukee, WI

12d•$100,000 - $135,000•Remote

About The Position

Penrod, Headquartered in Milwaukee’s Historic Third Ward, is seeking a Project Manager to join their growing team. This role is available in Milwaukee or remote. Our Project Manager will be a motivated and highly organized individual with strong communication skills that will serve as a liaison between Penrod’s clients and the Salesforce development team. You will establish a comprehensive understanding of client expectations and business processes and then architect and manage a plan to meet those goals. This position may involve travel; willingness to do so is a must. Our projects include working with advanced business processes and business intelligence systems, providing solutions to ensure user adoption, and development of custom applications that enrich the user experience. We are committed to people and strive to put people first in every aspect of our business and company culture. Penrod is a culture-driven consulting agency specializing in Salesforce. As a Platinum Salesforce partner, we help businesses develop and implement cloud solutions that create customer success. At Penrod, we believe in supporting our team members both professionally and personally. We offer a comprehensive benefits package designed to ensure your well-being and growth, including generous health, dental, and vision insurance, a 401(k) with company match to help you plan for the future, and ample paid time off for a healthy work-life balance. Beyond the standard, we're proud to provide opportunities for continuous learning and career development, fostering an environment where you can truly thrive and build a lasting career with us. Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences by engaging and consulting on technology and enabling digital transformation. Founded in 2011, a Summit Salesforce Partner since 2016, and HIPAA compliance accredited, Penrod has helped hundreds of companies ranging from startup to the Fortune 500; from pre-FDA approval to full commercialization; from specialty clinic to major healthcare system; improve their own patient experiences and implement technology to meet the challenges of the industry as they continue to evolve. Penrod is an equal opportunity employer. Penrod does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Requirements

Bachelors degree and 3-5 years experience with project management, IT project management preferred
Salesforce Experience (end user or managed Salesforce Implementations)
Demonstrated ability to gather user requirements and convert them into a winning project vision
Ability to forecast project resourcing and project timeline based on tasks & team member allocation
Skilled with client demos and leading client meetings
Excellent problem-solving, organizational and analytical skills, with the ability to evolve project strategy based on research, data and industry trends
Focus on building relationships with contacts and identifying solutions to their challenges
Open to accepting criticism and receptive to the ideas of others
Strong written and oral communication skills
Demonstrates high level of initiative / confidence and shows resilience when faced with difficult clients and projects
Willingness / ability to travel up to 25%
A wide degree of flexibility and latitude is expected
Extremely detail oriented and persistent
Ability to handle stress and last-minute, urgent requests while managing your time and priorities appropriately
Salesforce Sales or Service Cloud certification will be required within the first 60 days of employment. (Penrod covers the cost of certification.)

Nice To Haves

Experience with Agile / Scrum is desirable

Responsibilities

Direct and manage project development from beginning to end of multiple projects across multiple clients
Monitoring progress and motivating the development team and business team
Effectively communicate, set, and continually manage project expectations with team members and client stakeholders
Completion of project updates
Management of timeline, cost and quality
Management of releases and cutover plans