Salesforce Platform Administrator
Finning•Edmonton, AB
•Hybrid
About The Position
Finning Canada is looking for a Salesforce Platform Administrator to support and enhance our Salesforce environment within a Tier 3/4 support model. This role is perfect for an admin who thrives at the intersection of automation, problem-solving, and light development. You’ll build scalable solutions, resolve production issues, and apply targeted Apex/LWC enhancements when declarative tools reach their limits. You’ll play a key role in keeping the platform stable, improving processes, and driving smarter, AI-enabled support operations.
Requirements
- 2+ years of Salesforce Administration experience (enterprise environment)
- Strong expertise in: Salesforce Flow (advanced), Configuration (objects, validation rules, approvals, security)
- Hands-on experience with: Apex (basic–intermediate), SOQL
- Exposure to Lightning Web Components (LWC)
- Experience supporting production environments (incident resolution, RCA)
- Strong communication skills with experience training and influencing stakeholders
- Experience with integrations and/or automation tooling
- Degree in Computer Science, Information Systems, or equivalent experience
Nice To Haves
- Salesforce certifications (Administrator, Platform App Builder)
- Experience with AI automation / Salesforce Einstein
- Exposure to DevOps or deployment tools
Responsibilities
- Manage users, roles, profiles, permission sets, and security models
- Configure and maintain custom objects, validation rules, approvals, and Lightning pages
- Build and optimize advanced Flows and automation frameworks
- Design scalable solutions using Flow and platform tools
- Build and maintain lightweight Apex (classes, triggers, test classes) and SOQL
- Support basic Lightning Web Components (LWC) where needed
- Identify opportunities to leverage AI-driven automation
- Troubleshoot and resolve production incidents and data issues
- Execute controlled configuration and metadata changes
- Contribute to root cause analysis and preventative solutions
- Partner with Tier 2 teams on runbooks and knowledge transfer
- Work across teams to drive best practices and process adoption
- Provide training, documentation, and guidance to users
- Stay current on Salesforce releases and recommend platform enhancements
Benefits
- Access to learning, certifications, and development opportunities
- Hybrid setup that balances in-office collaboration and remote focus time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
