Salesforce Life Sciences Lead Technical Architect
About The Position
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Requirements
- 10+ years consulting and/or CRM implementation experience
- 5+ years life sciences industry experience
- 2+ end-to-end implementations delivering Life Sciences Cloud (Patient Services and Customer Engagement)
- Experience delivering 1+ multi-region deployment integrating Salesforce Data Cloud with Databricks, and enabling agentic capabilities
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Bachelor’s degree, or equivalent relevant work experience
- Limited immigration sponsorship may be available
Nice To Haves
- Salesforce Life Sciences Cloud certification
- 3+ years supporting biopharma CRM programs
- 3+ years working in Agile/Scrum teams and 1+ implementation using CI/CD release pipelines
- Led 10+ client presentations/workshops and influenced decisions across technical and non-technical stakeholders (e.g., architecture/design sign-offs)
Responsibilities
- Own solution architecture for Salesforce Life Sciences Cloud implementations focused on Patient Services and Customer Engagement.
- Define end-to-end architecture across application, data, and integrations—using Salesforce Data Cloud, Databricks, and emerging agentic platforms—to deliver compliant, scalable customer and patient experiences in multi-region environments.
- Set architecture standards and governance for global delivery with regional deployments, leading design reviews and key technical decisions.
- Establish security, environment, and release guardrails, and collaborate with business and technology stakeholders to ensure solutions are resilient, performant, and adoption-ready.
Benefits
- Discretionary annual incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
