Salesforce Life Science Technical Architect
About The Position
Accenture’s Salesforce practice is the industry-leader for building Salesforce solutions, Master Certified in all 12 industries and clouds. They use technologies like Lightning, Einstein, and Bolt to build stronger customer relationships and are committed to continuous learning and development, aiming for over 4,200 certifications, including Certified Technical Architect (CTA). This role is for a Salesforce Life Sciences Tech Arch who excels at problem-solving, analyzing client requirements, crafting solutions, and building client rapport. The ideal candidate is organized, capable of prioritizing multiple projects, and consistently delivers quality work on time.
Requirements
- Minimum of 10 years of experience with Salesforce Technologies
- Minimum of 10 years of leading teams within Salesforce projects
- Experience supporting the Life Sciences industry and/or Life Sciences clients
- Experience with Life Sciences Cloud (LSC) capabilities, including Health Cloud, Salesforce Life Sciences Cloud, or equivalent pharma/biotech CRM platforms
- Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have a minimum 6 years of work experience)
- Demonstrate superb communication and presentation skills.
- Adaptable to a multifaceted work environment and be creative within a team.
- Effectively built, led and fostered a team-oriented environment.
- Worked creatively and analytically in a problem-solving environment and desire to work in an information systems environment.
Nice To Haves
- Experience with Customer Data Platforms (CDP) and/or Interaction Studio
- Experience in computing behavioral attributes using consumer behavior data such as campaign response, web analytics, or purchase transactions and using the attributes for segmentation of audiences.
- Possess a basic understanding of integrations, single sign, security, etc. (MuleSoft, Informatica, other ETL tools a huge plus) is also preferred.
- Experienced in using SQL, JavaScript, and HTML
- Implemented full lifecycle/enterprise software projects.
- Experienced in leading developers a plus.
- Knowledgeable in both functional and technical aspects of a CRM or Digital Marketing engagement.
- Experience working with AI/ML tools and platforms (e.g., Salesforce Einstein, Agentforce, Microsoft Copilot, or generative AI tools) and an understanding of how AI capabilities can be applied to Life Sciences commercial solutions
- Experience delivering projects using Agile, hybrid, or scaled Agile frameworks (e.g., Scrum, SAFe) and comfort adapting delivery methodology to client context
Responsibilities
- Leading and ensuring the successful delivery of a Salesforce solution from a technical standpoint.
- Integrate multiple technologies with Salesforce.
- Lead Salesforce modeling and architecture including data extension modeling and cross-product data architecture & mapping.
- Architect, design, and develop sophisticated customizations utilizing Salesforce.
- Manage technical project team members (onshore and offshore).
- Running workshops, working closely with the client, able to talk about tradeoffs e.g., terms of config vs code.
- Disseminate leading practices on solution positioning and delivery.
- Mentor junior team members in Salesforce technology, Integration Technologies, and Salesforce best practices.
- Lead all aspects of code reviews.
- Support pre-sales activities inclusive of participating in sales calls and proposal development.
Benefits
- New skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
