Salesforce Technical Architect
About The Position
Serve as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Public Sector. The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. Provide technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. Responsible for driving architectural and solution excellence, strategic customer alignment, and fostering a high-performance culture within their teams. Serve as a trusted advisor to the client. Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward. Work closely with Delivery Managers, Implementation Team, and directly with clients to architect technology solutions to meet client needs. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Ability to commute to client or corporate offices within the Washington, DC metropolitan area as the practice needs.
Requirements
- U.S. citizenship is contractually required
- Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse.
- 8+ years enterprise architecture or consulting experience on the Salesforce Platform
- Bachelor's degree is required (Relevant experience may be substituted for formal education or advanced degree)
- Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Able to effectively develop materials that are appropriate for the audience
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Ability to convey and convince customers of best practices at various levels within a large organization
Nice To Haves
- Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.
- Application design and development background
- Strong presentation skills
- Strong communication skills, both written and verbal
- Experience in public sector digital transformation initiatives
- Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
- Hands-on experience with Omni Studio
Responsibilities
- Serve as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Public Sector.
- Provide technical oversight and execution leadership on large-scale and mission-critical engagements.
- Serve as a trusted mentor to Salesforce teams and Federal clients.
- Drive architectural and solution excellence, strategic customer alignment, and foster a high-performance culture within their teams.
- Serve as a trusted advisor to the client.
- Identify and lead internal critical initiatives to grow the consulting practice.
- Serve as an active contributor to the community’s overall knowledge base and expertise.
- Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
- Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking.
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
- Manage customer expectations.
- Negotiate solutions to complex problems with both the customer and third-party partners.
- Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward.
- Work closely with Delivery Managers, Implementation Team, and directly with clients to architect technology solutions to meet client needs.
- Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.
- Ability to commute to client or corporate offices within the Washington, DC metropolitan area as the practice needs.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
