Salesforce Enterprise Technical Architect

TEKsystems•Berwyn, IL
•$148,200 - $222,400•Remote

About The Position

The Salesforce Enterprise Technical Architect is a hands-on technical architect who designs solutions, presents ideas, and independently builds proofs of concept for clients in financial services, health care, or state and local government. The architect provides subject-matter expertise, translates business requirements into scalable technical architectures, and advises clients on Salesforce capabilities, including AI-related use cases and solutions. The role establishes Salesforce implementation best practices and governance, mentors developers, creates and owns architectural artifacts, and presents recommendations to senior management and client stakeholders. It contributes to Salesforce practice growth, solution delivery using scaled Agile (SAFe), collaboration across IT functions, and continuous improvement through knowledge sharing and exploration of industry standards and technology advances. This is a permanent, fully remote position based out of Chicago, Illinois. The posted annual pay range is $148,200–$222,400. The role is with TEKsystems Global Services, a provider of technology, strategy, design, execution, and operations services. The company describes a workforce of 80,000 and service to more than 6,000 clients.

Requirements

  • At least 5 years of experience in an architect role developing solutions and advising financial services clients using Salesforce Financial Services Cloud.
  • At least 7 years of implementation experience with demonstrated development expertise across several business and technical verticals.
  • At least 10 years of industry experience providing technical solution development for enterprise software.
  • Multiple Salesforce certifications, including Salesforce System Architect or Salesforce Application Architect, and relevant Salesforce Financial Services Cloud certifications and accreditations.
  • Expert knowledge of Salesforce platform products and technologies, including Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Data 360, AI force, and Force.com.
  • Deep understanding of financial services, health care, or public-sector industries, particularly retail banking, wealth management, insurance, payor, or state and local government, and expert understanding of the relevant Salesforce Financial Services Cloud, Health Cloud, or Government Cloud.
  • Deep understanding of AppExchange products and packages.
  • Experience integrating Salesforce with third-party solutions, including AppExchange apps and external APIs.
  • Hands-on prior experience as a Salesforce platform developer.
  • Strong experience with Lightning Web Components, Apex, and custom development.
  • Proficient knowledge of object-oriented programming principles.
  • Expert knowledge of data architecture, identity and access management, platform security controls, and enterprise integration patterns.
  • Working knowledge of DevOps toolsets such as Copado, Gearset, and DX, and of test-driven development (TDD) and behavior-driven development (BDD) practices.
  • Advanced knowledge of IT best practices, technology trends, enterprise operations, and developing solutions that implement business strategies.
  • Advanced knowledge of SDLC, code-management concepts, and platforms.
  • Intermediate understanding of network and data-center architecture and application-development methodologies.
  • Ability to produce detailed artifacts using tools such as Microsoft Word, Excel, PowerPoint, and Visio.
  • Strong communication and influencing skills, conceptual and analytical skills, verbal and written communication, problem-solving skills, and ability to collaborate and mentor others.
  • Ability to manage multiple projects concurrently, understand both long- and short-term perspectives, develop solution architecture designs, and present multiple solution options.
  • Competencies in adaptability, customer focus, decision making, initiating action, managing work, and planning and organizing for self and team.
  • Passion for technology and willingness to learn new Salesforce features and develop technology thought leadership.

Responsibilities

  • Provide Salesforce and industry subject-matter expertise in financial services, health care, or public sector.
  • Establish best practices for implementing Salesforce components and modules, enforce governance, and mentor developers in established practices.
  • Guide customers on AI capabilities and use cases, define relevant AI use cases, and build proofs of concept demonstrating Salesforce AI capabilities.
  • Translate business requirements into scalable, manageable technical architecture and design specifications.
  • Create and own functional/reference architecture, technical architecture, data-flow diagrams, integration strategies, best practices, and other architectural artifacts.
  • Present recommendations and solution options confidently to senior management and clients.
  • Evaluate solution options, explain pros and cons, and recommend approaches based on clients’ needs and relevant industry expertise.
  • Conduct discovery sessions with client stakeholders, document outcomes, and design appropriate solutions and architecture based on gathered information.
  • Advise clients on overall technical solutions and architecture in a consultative capacity.
  • Review and evaluate Salesforce capabilities and tools for client needs and practice competencies.
  • Contribute to practice growth by building competencies and accelerators.
  • Partner with IT leads, Scrum Masters, business analysts, enterprise architects, security, and operations to support collaboration, consistency, quality, and timely solutions.
  • Participate in delivery of custom solutions using the scaled Agile (SAFe) framework.
  • Ensure that the architect and development team follow Salesforce design and development patterns and standards.
  • Collaborate with other architects on solution consistency and quality, knowledge sharing, continuous improvement, and exploration of industry standards and technology advances.
  • Execute solution-design activities covering application architecture, API interactions, Lightning Web Components, application security, data modeling and mapping, integration approaches, and data flows.
  • Contribute to the strategic vision, technical approach, and roadmap for Salesforce in financial services.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Life insurance, including voluntary life and AD&D coverage for employees and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off, vacation, or sick leave
  • Potential additional earnings through incentive programs such as annual bonuses and profit sharing
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