Salesforce Effectiveness Senior Manager

TEKsystems • Parsippany-Troy Hills, NJ

3d • $50 - $60 • Hybrid

About The Position

Seeking a candidate with strong Sales Force Effectiveness (SFE) experience, ideally coming from a consulting background. This role is at the Senior Manager level and will work closely with both vendors and operations/business stakeholders. The position will bridge the gap with IT internal end-user teams, stakeholders, executives, and top-tier vendors aligned to SFDC. The environment is an OCE (Omnichannel Customer Engagement) environment, supporting the SalesCompass platform. The role involves working directly with the vendor that owns/provides the tool, focusing on backend business support rather than hands-on administration within the platform. The candidate will gather business requirements and communicate needs to the vendor. This role requires creating analyses and reporting outside of the Sales Compass tool, developing PowerPoint presentations for leadership and stakeholders, and presenting updates and findings approximately 2-3 times per quarter.

Requirements

• Strong Sales Force Effectiveness (SFE) experience.
• Advanced Excel skills required, including: Pivot Tables, Formulas, VLOOKUP/XLOOKUP and Data analysis and reporting.
• Ability to work with and interpret Power BI dashboards and reporting.
• Primarily focused on sales analytics and reporting for director-level stakeholders.
• Requires strong business acumen and the ability to analyze data, identify trends, and provide actionable insights.
• Strong pharmaceutical industry experience REQUIRED.

Nice To Haves

• Ideally coming from a consulting background.
• Experience with ServiceNow for ticket management is preferred.

Responsibilities

• Analyze business performance and sales effectiveness data.
• Understand KPIs and business metrics.
• Challenge vendor recommendations and provide strategic input.
• Present findings, insights, and recommendations to business stakeholders.
• Act as the primary point of contact between the business and the vendor.
• Create analyses and reporting outside of the Sales Compass tool.
• Develop PowerPoint presentations for leadership and stakeholders.
• Present updates and findings approximately 2–3 times per quarter.
• Gather business requirements and communicate needs to the vendor.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed