Salesforce Developer

Sci Solutions Global•San Francisco, CA
•Onsite

About The Position

The Salesforce Developer administers and develops solutions on Salesforce Core Platform, Service Cloud, and Experience Cloud. The role includes building robust Lightning applications for the service console, creating Flow and screen solutions, and developing actions and recommendations to automate workflows. The developer architects complex Service Cloud solutions involving multiple system integrations and coordinates with IT teams to develop and implement them. The role also assesses resources and timelines for large strategic projects and works closely with project managers and team leads.

Requirements

  • At least 5 years of experience working as a Salesforce Administrator/Developer.
  • Deep understanding of current Salesforce architecture, processes, products, and best practices, and ability to recommend best practices and map a path from current practices to desired changes.
  • 5 years of experience with Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visualforce pages, integrations (REST, SOAP, bulk, streaming API, Change Data Capture, and Platform Events), Force.com API, SOQL, and SOSL.
  • Demonstrated experience architecting complex Service Cloud solutions involving multiple system integrations and coordination with different IT teams.
  • Project management experience working closely with project managers and team leads on large, complex projects.
  • Development experience with CSS, HTML, XML, JavaScript, jQuery, SQL, and other programming languages.
  • Advanced skills in software design, modification, implementation, and deployment, including object-oriented programming concepts.
  • Advanced knowledge of secure software development.
  • Excellent organizational skills and the ability to communicate technical information to technical and nontechnical personnel at different organizational levels.

Responsibilities

  • Administer and develop solutions on Salesforce Core Platform, Service Cloud, and Experience Cloud.
  • Build Lightning applications for the service console, including Flow and screen solutions, actions, and recommendations.
  • Develop customer-service solutions using record-triggered and auto-launched Flow use cases to automate workflows.
  • Architect and implement complex Service Cloud solutions involving integrations between multiple systems and coordination with IT teams.
  • Assess the resources and time required to achieve business objectives for large strategic projects.
  • Work closely with project managers and team leads on large and complex projects.
  • Work with Mulesoft integrations and build out ODS.
  • Create and document business requirements, use cases, and test cases while interacting with stakeholders, business users and analysts, partners, and vendor teams.
  • Translate effectively between end users, business analysts, and technical and functional experts, and communicate technical information to technical and nontechnical personnel.
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