Salesforce Developer (Remote in India)

Criteria Corp

1d•Hybrid

About The Position

The Salesforce Developer is a hybrid administrator-and-developer role supporting the company’s Sales Cloud, Service Cloud, CPQ, and Account Engagement implementations. The role contributes to solution design, automation, custom development, and the ongoing health of the Salesforce organization. Solutions should prioritize out-of-the-box and declarative functionality before custom code, and should be clean, scalable, and maintainable, with careful consideration of data architecture and downstream impacts. The position also supports integrations connecting Salesforce with other business systems, including NetSuite, billing, and other platforms. As part of the Enterprise Systems team, the developer takes ownership of the quality of flows, code, and documentation, continually develops Salesforce expertise, and provides guidance to less technical team members. The role is based in India within a globally distributed team and requires availability as needed for meetings that overlap with Pacific business hours (8:00 AM to 5:00 PM Pacific Time).

Requirements

At least 3 years of hands-on Salesforce experience spanning both administration and development.
Proven expertise in declarative automation, particularly Flow Builder, as a first-choice solution.
Solid Apex development skills, including bulkification, trigger frameworks, and test class construction.
Experience configuring and developing Sales Cloud and Service Cloud.
Experience with Salesforce CPQ, including Products, Pricing, and Quote configuration.
Ability to design and reason about data models, object relationships, and cross-object impacts.
Working knowledge of Salesforce integration patterns and APIs, including REST/SOAP, Platform Events, Named Credentials, and External Services, and understanding of data flows between Salesforce and connected systems.
Strong understanding of the Salesforce security model, including profiles, roles, permission sets, OWD, and sharing rules.
Critical-thinking and analytical skills, including the ability to assess trade-offs and recommend appropriate solutions.
Clear written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Availability as needed for team meetings overlapping with Pacific business hours (8:00 AM to 5:00 PM Pacific Time).

Nice To Haves

Salesforce Certified Platform Administrator certification.
Salesforce Certified Platform App Builder certification.
Salesforce Certified Platform Developer I certification.
Salesforce Certified Platform Administrator II or Platform Developer II certification.
Candidates actively pursuing certifications may be considered if they can demonstrate equivalent practical experience.
Experience with Account Engagement (Pardot), including the Salesforce connector and campaign management.
Familiarity with Lightning Web Components development.
Experience with Salesforce CLI / SFDX and source-driven development practices.
Exposure to Salesforce DevOps tooling.
Experience with Salesforce-NetSuite integration, such as middleware, API-based synchronization, or connectors.

Responsibilities

Design scalable, maintainable Salesforce solutions that prioritize Flows, Validation Rules, and standard configuration before custom code.
Evaluate data models and object relationships across Sales Cloud, Service Cloud, CPQ, and Account Engagement.
Translate requirements from the CRM Engineering Manager and sprint backlog into Salesforce solutions.
Identify design risks involving data volume, governor limits, and cross-cloud impacts.
Build and maintain complex Screen, Record-Triggered, Scheduled, and Autolaunched Flows.
Configure and manage Validation Rules, Formula Fields, Process Automations, and Assignment Rules.
Manage page layouts, Lightning App Builder, dynamic forms, and record types.
Administer CPQ configuration, including Products, Price Books, Quote Templates, and Approval Processes.
Write and maintain Apex classes, triggers, and batch jobs in accordance with Salesforce best practices and governor-limit requirements.
Develop and maintain Lightning Web Components when declarative tools are insufficient.
Write comprehensive Apex test classes with at least 75% code coverage, targeting higher coverage where possible.
Use SOQL and SOSL responsibly, with attention to query optimization and selective filtering.
Participate in code reviews and promote consistent standards, commenting conventions, and debug logging.
Manage profiles, roles, permission sets, and sharing rules to maintain a secure, well-governed Salesforce organization.
Support data imports, deduplication, and data quality monitoring.
Maintain sandbox environments and manage deployments using Change Sets or preferred metadata tooling such as SFDX or Salesforce CLI.
Troubleshoot organization issues, analyze debug logs, and identify root causes of automation failures.
Prioritize and complete sprint backlog tasks assigned by the CRM Engineering Manager, collaborating with the manager to deliver pragmatic solutions.
Document solutions, including data dictionaries, flow documentation, and technical decision logs.
Monitor Salesforce release notes and proactively assess the impact of releases on the organization.
Share knowledge internally and support the development of less technical team members.
Attend stand-ups, one-to-ones, and other team meetings that overlap with Pacific business hours as needed.