Salesforce Data360 Developer
About The Position
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.
Requirements
- Have 7+ years of experience working across the Salesforce platform
- Bring 3+ years of hands-on experience with Salesforce Data Cloud / Data 360
- Have strong skills in SQL/SOQL, data modeling, ETL/ELT, APIs, and enterprise integration design
- Bring experience across Salesforce ecosystem platforms such as Sales Cloud, Service Cloud, and Marketing Cloud
- Understand identity resolution, unified profiles, segmentation, metrics, calculated insights, and analytics
- Have experience building scalable data pipelines and integrating data from multiple internal and external sources
- Demonstrate strong problem-solving, collaboration, and communication skills in cross-functional environments
- Hold a bachelor’s degree in Computer Science, Information Systems, or a related field
Nice To Haves
- Salesforce Data Cloud Accreditation/Certification
- Experience with Amazon Web Services
- Experience with Redshift, Databricks, or modern data platforms
- Experience with Kafka
- Agile/Scrum delivery experience
- Agentforce experience a plus
- Data Cloud One experience a plus
Responsibilities
- Lead the design, development, and optimization of Salesforce Data Cloud / Data 360 solutions
- Configure identity resolution, unified customer profiles, calculated insights, segmentation, and activation capabilities
- Build and manage data ingestion pipelines across CRM, marketing, service, web, and external platforms
- Develop enterprise integrations using REST/SOAP APIs, ETL tools, streaming, batch processing, Agentforce, and cloud platforms
- Partner closely with architects, marketing teams, analytics teams, and business stakeholders to translate requirements into scalable technical solutions
- Ensure strong governance, security, scalability, performance, and data quality across Data Cloud implementations
- Support analytics and reporting use cases through segmentation, calculated insights, and customer data activation
- Mentor junior developers and help establish development standards, best practices, and technical excellence across the team
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program
- 401(k) retirement plan
- paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
