Salesforce Data Cloud Architect

AbleNet•Morristown, NJ

88d•$115,000 - $128,000•Remote

About The Position

The Salesforce Data Cloud Architect will work with internal and external stakeholders in the direction of the Director, Business Systems Data and CRM Management to design, implement, and optimize AbleNet's Data Cloud environment. This position will serve as the subject matter expert for Data Cloud functionality, ensuring seamless data integration, harmonization, and activation across AbleNet's technology ecosystem. The Salesforce Data Cloud Architect will collaborate closely with Salesforce and Tableau teams to enable robust analytics and reporting capabilities. This role will be responsible for configuring and maintaining data streams, implementing segmentation strategies, and enabling actionable insights through Data Cloud while ensuring compliance with data governance standards and business requirements.

Requirements

Deep expertise in Salesforce Data Cloud architecture, configuration, and best practices
Ability to design and implement complex data integration solutions across multiple systems
Strong understanding of data modeling, ETL processes, and identity resolution concepts
Ability to translate business requirements into technical Data Cloud configurations
Ability to work collaboratively with ERP, Salesforce, eCommerce, Analytics, Tableau, and Marketing stakeholders
Experience working with business intelligence and data visualization teams to enable effective reporting
Ability to manage multiple projects/efforts simultaneously with competing priorities
Exceptional problem-solving skills and ability to troubleshoot technical data issues independently
High attention to detail and commitment to data quality standards
Strong written and verbal communication skills to explain technical concepts to non-technical audiences
Ability to work with internal and external stakeholders to gather requirements and deliver solutions
Self-motivated with ability to start tasks with minimal guidance and overcome challenges as encountered
High level of understanding as it relates to escalation of issues to leadership
Bachelor's degree in information technology, computer science, data science, or other relevant field
4-6 years of related experience in Salesforce administration, data integration, or analytics
Salesforce Data Cloud (required)
Salesforce CRM (Sales Cloud, Service Cloud, and/or Marketing Cloud)
Data integration and ETL tools
SQL and data querying languages
Microsoft Office (Excel, Word, and Outlook)

Nice To Haves

Tableau or other business intelligence/data visualization platforms
Experience with data preparation for analytics and reporting
Salesforce Data Cloud Consultant certification
Salesforce Administrator or Advanced Administrator certification
Other Salesforce certifications related to data and analytics

Responsibilities

Design and maintain Data Cloud data models, including data streams, data model objects (DMOs), and calculated insights to support business intelligence and activation needs.
Configure and optimize data ingestion from multiple sources including Salesforce CRM, external databases, APIs, and third-party applications into Data Cloud.
Implement and manage identity resolution strategies to create unified customer profiles and ensure accurate data matching across disparate data sources.
Build and maintain segments, metrics, and activation targets to enable personalized customer engagement and marketing automation initiatives.
Collaborate with stakeholders across Marketing, Sales, Service, Analytics, Salesforce, and Tableau teams to understand data requirements and translate business needs into Data Cloud solutions.
Partner with Tableau developers and analysts to ensure Data Cloud outputs are optimized for visualization and reporting, including establishing appropriate data connections and refresh schedules.
Monitor data quality, troubleshoot data pipeline issues, and resolve data synchronization challenges to ensure continuous data flow and reliability across Salesforce and Tableau environments.
Develop and maintain technical documentation for Data Cloud configurations, data mappings, integration processes, and data outputs for downstream consumption.
Stay current with Data Cloud releases, features, and best practices, and recommend enhancements to maximize platform value and business outcomes.
Partner with the CRM Data Analytics team to ensure alignment between Data Cloud implementations and broader Salesforce data management strategies.
Support data governance initiatives by implementing appropriate data security, privacy controls, and compliance measures within Data Cloud.
Other duties as assigned.