Salesforce Data Cloud Architect
About The Position
We are seeking an experienced Salesforce Data Cloud Architect to join our DCX team and support an enterprise client. Your Role - Lead the architecture, support, and continuous enhancement of Salesforce Data Cloud (Data 360), ensuring a scalable, secure, and governed customer data platform. - Design, configure, and support Data Cloud integrations, including Salesforce Data Connectors, Databricks connectors, and Zero-Copy Query Federation across enterprise data sources. - Manage Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), data harmonization, and identity resolution processes to create unified customer profiles. - Define and implement data governance, security, access controls, consent management, and operational support procedures for production environments. - Partner with Marketing Cloud Next, Salesforce, analytics, and business teams to enable audience segmentation, activation, personalization, and campaign use cases. Your Skills and Experience - Troubleshoot complex production issues related to data ingestion, identity resolution, segmentation, integrations, and downstream activation processes. - Collaborate with architects and developers to support Agentforce use cases leveraging Data Cloud as the trusted customer data foundation. - Provide technical leadership for future enhancements, solution design reviews, performance optimization, and platform roadmap recommendations.
Requirements
- Experienced Salesforce Data Cloud Architect
- Experience with Salesforce Data Cloud (Data 360)
- Experience with Data Cloud integrations, including Salesforce Data Connectors, Databricks connectors, and Zero-Copy Query Federation
- Experience managing Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), data harmonization, and identity resolution processes
- Experience defining and implementing data governance, security, access controls, consent management, and operational support procedures
- Experience partnering with Marketing Cloud Next, Salesforce, analytics, and business teams
- Ability to troubleshoot complex production issues related to data ingestion, identity resolution, segmentation, integrations, and downstream activation processes
- Ability to collaborate with architects and developers
- Ability to provide technical leadership for future enhancements, solution design reviews, performance optimization, and platform roadmap recommendations
Responsibilities
- Lead the architecture, support, and continuous enhancement of Salesforce Data Cloud (Data 360), ensuring a scalable, secure, and governed customer data platform.
- Design, configure, and support Data Cloud integrations, including Salesforce Data Connectors, Databricks connectors, and Zero-Copy Query Federation across enterprise data sources.
- Manage Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), data harmonization, and identity resolution processes to create unified customer profiles.
- Define and implement data governance, security, access controls, consent management, and operational support procedures for production environments.
- Partner with Marketing Cloud Next, Salesforce, analytics, and business teams to enable audience segmentation, activation, personalization, and campaign use cases.
- Troubleshoot complex production issues related to data ingestion, identity resolution, segmentation, integrations, and downstream activation processes.
- Collaborate with architects and developers to support Agentforce use cases leveraging Data Cloud as the trusted customer data foundation.
- Provide technical leadership for future enhancements, solution design reviews, performance optimization, and platform roadmap recommendations.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
