Salesforce CRM Software Engineer Senior- (Veterans Encouraged to Apply)

USAA•San Antonio, TX

3d•Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Salesforce CRM Software Engineer Senior, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You’ll work with a modern tech stack—including Salesforce CRM & CDP, Java, APIs, OpenShift, and a wide range of USAA technologies—to help build the next generation of investment solutions. Our goal? To deliver differentiated, digital-first experiences that empower both our members and financial advisors with seamless, intelligent, and scalable tools. You will lead solutioning and development to deliver a new LOB to serve our member’s financial needs and play a pivotal role in shaping the technical direction of our new investment services line of business. You will mentor a team of highly skilled engineers, drive technical excellence, and ensure the delivery of innovative, scalable solutions. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Phoenix, AZ. Relocation assistance is not available for this position.

Requirements

Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.
6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python
Demonstrated experience researching technical issues and generating creative/innovative solutions.
Demonstrated experience addressing production issues by troubleshooting applications and systems.
Experience articulating technical challenges and solutions.
Demonstrate strong knowledge of security coding practices and secure system fundamentals.
Demonstrated experience working with cloud technologies and tools.

Nice To Haves

US military experience through military service or a military spouse/domestic partner
Enterprise level experience with Salesforce development in Apex, Visualforce & LWC.
Experience with Salesforce REST and Bulk APIs, along with integration knowledge.
Building APIs with Spring Boot
Ability to design and implement container-based APIs using Docker
Working experience with development tools like Salesforce DX, build frameworks such as Gradle or Maven, Software Version control systems based on GIT and CI/CD frameworks based on GitLab CI
Experience with test-driven development and automated testing frameworks
Strong knowledge with OpenShift, Salesforce CRM, CDP, Financial Services Cloud (FSC) and Cloud Platform Infrastructure.
Experience developing for application that account for security, scalability, and performance
Experience with Control-M, batch process, data pipeline, data integration, Snowflake.
Experience with solution design experience.
Experience with data integration and automated data processing.

Responsibilities

Design, develop, code, and test complex tactical as well as strategic technical solutions across many technologies, including emerging technologies, to integrate existing systems and tools, collaborating with Engineers or Architects within their team/department and occasionally outside of their domain.
Lead code/design reviews and communicates updates to stakeholders with team to ensure smooth daily operations and accurate planning.
Develop complex algorithms to solve business needs.
Investigates and resolves complex application and system technical problems and production issues by directing troubleshooting of end-to-end solutions.
Mentors engineers, coaches engineers on design, development, and maintenance of systems; Reviews teammates’ code.
Influence and help shape the future of their specific domain's architecture and quality standards and understand, identify, measure across entire solution.
Identify system performance issues, to include technical debt, and optimize solution.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.