Senior Engineer - Salesforce CRM Engineer

MongoDB•New York, NY

8h•$118,000 - $231,000•Hybrid

About The Position

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. We are looking to speak to candidates who are based in New York City, NY for our hybrid working model.

Requirements

Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
8+ years of experience in Salesforce development and enterprise application engineering
Strong hands-on experience with Apex, Lightning Web Components (LWC), JavaScript, Flows, SOQL, APIs, and Salesforce platform customization
Strong understanding of Salesforce architecture, governor limits, declarative automation, integration patterns, and scalable solution design
Experience with CI/CD, deployment processes, code refactoring, and performance optimization in Salesforce environments
Experience integrating Salesforce with enterprise systems using APIs, ETL tools, and automation platforms
Good understanding of AI-powered and agentic development tools such as Cursor, Claude Code, Agentforce, and similar platforms, with the ability to use them effectively to improve productivity, troubleshooting, documentation, and solution delivery

Nice To Haves

Salesforce Platform Developer II certification strongly preferred; additional certifications such as JavaScript Developer, Advanced Administrator, Application Architect, or System Architect are a plus

Responsibilities

Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations
Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions
Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support
Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment
Drive strong engineering practices across code quality, documentation, release management, and platform governance
Identify opportunities to improve system performance, simplify architecture, reduce technical debt, and strengthen the overall Salesforce operating model
Troubleshoot complex technical and production issues and deliver sustainable, long-term fixes
Stay current with Salesforce platform capabilities, engineering best practices, and emerging technologies, and apply them thoughtfully to improve delivery quality
Leverage AI-powered engineering tools such as GitHub Copilot, Agentforce, Claude Code, Cursor, and similar capabilities to improve productivity, code quality, troubleshooting, and documentation, while using sound judgment around security, privacy, and responsible AI usage
Develop, test, document, and deploy high-quality Salesforce solutions aligned with business needs and engineering best practices
Support enhancements, break/fix issues, and ongoing maintenance across Salesforce applications and related integrations
Investigate technical and integration issues and work closely with development, operations, admin, and business teams to resolve them effectively
Communicate clearly with stakeholders and teammates on delivery status, technical challenges, and solution options
Manage multiple priorities effectively while ensuring high-quality and timely delivery
Research new platform capabilities, prototypes, and engineering approaches that can improve the Salesforce ecosystem
Provide mentorship and technical guidance to junior engineers and administrators where needed
Build strong working relationships across teams and contribute positively to a culture of ownership, collaboration, and continuous improvement