Salesforce & CPQ Analyst (Part-Time)

Harris Computer•Remote - Utah, UT

13d•$30,000 - $45,000

About The Position

This part-time role focuses on the administration and optimization of Salesforce and its CPQ (Configure, Price, Quote) functionality. The analyst will be responsible for day-to-day Salesforce administration, ensuring the health and governance of the Salesforce org, and providing administrative support for Salesforce CPQ. Key activities include managing product catalogs, price books, bundles, pricing rules, and quote templates, as well as collaborating with Sales and Product Managers to ensure accurate pricing and packaging. The role also involves assisting with pricing updates, CPQ enhancements, testing, and troubleshooting CPQ-related issues. Additionally, the analyst will support system enhancements, migrations, documentation, and provide user support and training. The core duties encompass maintaining and enhancing configurations, executing system updates, monitoring data quality and performance, supporting product and pricing processes, documenting system architecture, and collaborating cross-functionally for continuous improvement.

Requirements

2+ years of Salesforce administration experience, including Lightning configuration (objects, fields, reports, dashboards, permissions).
Working knowledge of Salesforce CPQ, including products, price books, bundles, pricing rules, and quote templates.
Experience supporting Salesforce enhancements, releases, and migrations (e.g., Workflow-to-Flow transitions, feature adoption).
Understanding of Salesforce org health best practices: data cleanup, security and access reviews, sandbox and environment management.
Strong analytical, testing, and troubleshooting skills with a focus on data integrity, system reliability, and performance.
Strong communication and documentation skills with the ability to collaborate across teams.

Nice To Haves

Salesforce Administrator Certification
Experience with Salesforce CPQ advanced features
Experience with Flow and automation tools
Background supporting SaaS or subscription-based businesses
Background supporting complex pricing models and product structures

Responsibilities

Support day-to-day Salesforce administration, including objects, fields, reports, dashboards, and permissions (Lightning Experience).
Review Salesforce seasonal releases and help lead modernization efforts (e.g., Workflow-to-Flow migrations).
Assist in driving adoption of Salesforce Lightning Experience and new platform capabilities.
Support Salesforce org health initiatives, including cleanup of unused fields, objects, reports, and dashboards.
Perform periodic reviews of access controls and user permissions.
Monitor data storage, backups, and sandbox environments.
Help ensure system performance, scalability, and data integrity.
Provide administrative support for Salesforce CPQ, including product catalog and configurations, price books and pricing structures, bundles and configuration rules, pricing rules and automation, and quote templates and document generation.
Collaborate with Sales and Product Managers to ensure accurate pricing and packaging.
Assist with pricing updates and maintenance.
Assist with CPQ enhancements and feature improvements.
Assist with testing and validation of pricing changes.
Troubleshoot CPQ-related issues and support resolution efforts.
Support Salesforce system changes and future platform migrations, including planning, coordination, testing, validation, data integrity checks, and documentation.
Help preserve and document institutional knowledge related to Salesforce and CPQ configurations, including legacy setups, workflows, and complex product/pricing structures.
Maintain system documentation for processes, configurations, and best practices.
Provide guidance, training, and best-practice recommendations to Salesforce and CPQ users.
Support end-users with troubleshooting, issue resolution, and process improvement.
Maintain and enhance Salesforce and CPQ configurations.
Execute system updates, testing, and release activities.
Monitor and improve system data quality and performance.
Support product, pricing, and quoting processes.
Document system architecture, workflows, and pricing logic.
Collaborate cross-functionally to align Salesforce capabilities with business needs.
Assist in continuous improvement initiatives across the Salesforce ecosystem.