Salesforce Business Systems Analyst - CPQ
About The Position
Fusion HCR is seeking a Salesforce Business Systems Analyst to support key initiatives within a Lead-to-Cash transformation for a growing organization. This role will be responsible for gathering requirements, translating business needs into user stories, supporting solution enhancements across Salesforce Sales Cloud, CPQ, and Revenue Cloud, and assisting with configuration and troubleshooting for end users. This is a hands-on role partnering closely with business stakeholders, Salesforce administrators, and technical teams to improve workflow efficiency, quoting processes, pricing configuration, and revenue recognition. Excellent communication skills are essential — this role requires someone who can clearly and confidently articulate requirements, processes, and solutions to both technical and non-technical stakeholders.
Requirements
- 3+ years of experience as a Salesforce Business Analyst or Business Systems Analyst supporting enterprise Salesforce environments
- Experience with Salesforce CPQ including quote configuration, pricing logic, approvals, and product modeling
- Strong understanding of Lead-to-Cash or Quote-to-Cash processes
- Ability to write user stories, requirements, workflows, and documentation
- Strong analytical and troubleshooting skills
- Experience collaborating in Agile/Scrum environments
- Excellent verbal and written communication skills — must be able to clearly explain complex processes and requirements
- Willingness to perform Salesforce Admin-level configuration work (approximately 10-15% of role) — candidates unwilling to do this work will not be considered
- If not local to Las Vegas, candidate must be based in a Pacific Time Zone-friendly location (East Coast candidates will not be considered)
- Remote candidates must have genuine, verifiable hands-on experience with Salesforce Revenue Cloud Advanced or Agentforce Revenue — please note that Revenue Cloud Advanced was not released until 2024, so experience claims predating 2024 will not be considered valid
Nice To Haves
- Basic Salesforce Admin configuration experience (Flows, Validation Rules, Reporting, Page Layouts)
- Salesforce Certifications (Admin, CPQ Specialist, Business Analyst) are a plus
- Experience working with enterprise SaaS/cloud-based environments
Responsibilities
- Serve as the primary liaison between business stakeholders and Salesforce technical teams
- Write clear and concise user stories, business requirements, acceptance criteria, and feature definitions
- Collaborate with cross-functional teams including Sales Operations, Finance, Revenue, and IT
- Support the Lead-to-Cash process including quoting, pricing, approvals, contract management, billing, and revenue recognition workflows
- Work within Salesforce CPQ to support configuration, quoting rules, bundle structures, approvals, and quote generation
- Assist in implementing and optimizing Revenue Cloud solutions
- Perform hands-on configuration where needed (e.g., page layouts, fields, flows, reports)
- Troubleshoot user issues, process gaps, integration challenges, and data discrepancies
- Be comfortable performing approximately 10-15% Salesforce Admin-level work as part of regular responsibilities
- Participate in sprint planning, backlog grooming, and release activities in an Agile environment
Benefits
- Contract-to-Hire Option Available
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
