Salesforce Consumer Goods Cloud Functional Lead

CapgeminiChicago, IL
$73,150 - $174,000

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We're seeking an enthusiastic Salesforce Consumer Goods Cloud Functional Lead with relevant experience. This role is ideal for someone eager to develop their career in Salesforce technologies, supporting presales initiatives and helping to grow our professional services practice.

Requirements

  • 6+ years Salesforce functional delivery experience, with 2+ years specifically on Consumer Goods Cloud
  • Salesforce Certified Administrator and Sales Cloud Consultant
  • Deep knowledge of CPG retail execution processes: route-to-market, perfect store, KPI scoring, planogram compliance, and merchandising
  • Hands-on configuration of Visit Plans, Action Plans, Task Templates, Surveys, and Assessment Tasks
  • Track record on at least one end-to-end CG Cloud Retail Execution deployment

Nice To Haves

  • Consumer Goods Cloud Accredited Professional credential
  • Background working directly with field sales reps, merchandisers, or retail KAMs
  • Familiarity with Trade Promotion Management and Retail Execution Plus
  • Experience with CRMA dashboards for field performance and store-level KPIs

Responsibilities

  • Strong requirements gathering, user story authoring, and workshop facilitation with field sales and trade marketing stakeholders
  • Experience defining and validating territory management, account segmentation, and visit frequency models
  • Proven ability to own functional design documentation, UAT planning, and defect triage

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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