Salesforce Consultant (Remote Canada)

DirectiveToronto, ON
Remote

About The Position

Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most. With over a decade of expertise and 420+ B2B brands under our belt, we've earned our reputation on real outcomes. We run through 3 divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue. That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to Marketplace and Lifecycle Marketing. Tying it all together is our methodology, DiscoverabilityOS™, which aligns brand and demand to guide your ICP to choose you across every decision point. We move fast. We think boldly. We hire people who challenge the status quo, build campaigns worth talking about, and make bold brands impossible to ignore. If you live for performance, love solving hard problems, and want your work to actually mean something, you'll fit right in. Internally this role is titled Account Strategist, Sales Operations. Role Mission: To execute world-class GTM architectures and Salesforce configurations that transform our clients' CRM environments into high-velocity revenue engines. You are the technical champion. While the Director of RevOps defines the high-level architecture and leads the pitches, you own the execution. You are responsible for making the blueprint a reality within Salesforce, ensuring data hygiene, routing logic, and reporting are flawless.

Requirements

  • 4+ years of deep Salesforce Administration/Strategy experience (SaaS experience preferred).
  • 2+ years in a client-facing agency or consultancy is highly preferred.
  • Expert-level knowledge of Salesforce Flows (Workflows and Process Builder are "dinosaurs" to you).
  • Experience with the modern RevOps stack: LeanData, Gong, Outreach/Salesloft, and CPQ tools.
  • Proven ability to manage multiple projects concurrently without dropping the ball.
  • Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred).
  • Must be able to remain stationary for extended periods.
  • Must be able to observe and interpret written and/or verbal communication.
  • Must have reliable internet access.
  • Must have a professional background.

Nice To Haves

  • Salesforce Administration/Strategy experience (SaaS experience preferred).
  • Client-facing agency or consultancy experience.
  • Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred).

Responsibilities

  • Execute world-class GTM architectures and Salesforce configurations that transform clients' CRM environments into high-velocity revenue engines.
  • Own the execution of Salesforce configurations, ensuring data hygiene, routing logic, and reporting are flawless.
  • Explain to a Sales Manager why a specific validation rule is going to save their team 5 hours a week.
  • Manage multiple projects concurrently without dropping the ball.

Benefits

  • Competitive base salary
  • Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
  • 100% employer-paid plan for you and a 50% employer contribution for your dependents
  • Access to certified therapists through Spring Health
  • Membership to Headspace
  • Gympass
  • Unlimited PTO (2-week minimum)
  • Paid Company Holidays
  • Your Birthday Off
  • End of Year Recharge (Closed December 24 - January 1)
  • Paid Parental Leave
  • Traditional and Roth 401(k) with a 3% company match
  • Annual bonus based on tenure
  • Annual Anniversary Trip with peers and executive leadership for fun and entertainment!
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