Salesforce Senior Consultant

Apps Associates • United States,

3d • Hybrid

About The Position

This role involves providing day-to-day support for a multi-org Salesforce environment across four divisions. The consultant will have daily interactions with Sales and Service Enablement teams to resolve break/fix issues, perform proactive monitoring for administrative errors on the platform, and manage offshore developers for break/fix development. The position also requires daily interaction with the Director of CRM & Enterprise Solutions, the DevOps Support team, and Solution Analysts.

Requirements

• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified CPQ Specialist
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Field Service Consultant
• Salesforce Certified Platform App Builder
• Copado Experience
• Strong communication skills
• Well organized and self-motivated
• Strong Critical thinking skills
• Flexibility to meet continuously changing priorities and challenges
• Strong attention to detail
• Minimum 5+ years’ experience

Nice To Haves

• Salesforce Certified Business Analyst

Responsibilities

• Providing day-to-day support for multi-org environment across 4 Divisions
• Daily interaction with Sales and Service Enablement teams on resolving Break / Fix support issues
• Proactive Monitoring on admin errors on the platform
• Manage offshore developers’ resources for development of break/fix
• Daily interaction with Director, CRM & Enterprise Solutions
• Daily interaction with DevOps Support team
• Daily interaction with Solution Analysts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed