Salesforce Consultant

CrossCountry Consulting

1d • $85,000 - $150,000 • Remote

About The Position

By joining our rapidly growing Salesforce practice, you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. The Salesforce Consultant will help support a wide range of business processes, systems, and managed service projects. The ideal candidate has prior Salesforce consulting experience and isn't afraid of a challenge. You will work closely with our team of consultants on a variety of clients and support tasks for our private sector clients.

Requirements

• 1–4 years of professional consulting experience, with a proven track record of managing multiple client tickets simultaneously without sacrificing strict attention to detail.
• 1+ years of hands-on Salesforce configuration experience (e.g., creating fields, page layouts, workflows, or flows).
• Strong analytical skills, proficiency in Microsoft Excel, and strong written and verbal English communication skills.
• A proactive self-starter who can work seamlessly both independently and collaboratively within a dynamic team environment.
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
• Salesforce Certified Administrator
• Bachelor’s degree or equivalent experience in a technical field.
• Experience in consulting is required.

Responsibilities

• Leverage a strong understanding of Salesforce multi-cloud capabilities.
• Play an active role in configuring the solution and supporting the development team for a variety of client needs.
• Perform ongoing Salesforce administration tasks, including user management, security configuration, and data management.
• Implement and maintain customizations and enhancements per client requirements.
• Proactively monitor Salesforce instances for health and performance issues and take necessary action to ensure optimal system performance.
• Identify and troubleshoot issues, and provide timely resolution and escalation when needed.
• Work with our clients and all stakeholders to build clear use cases.
• Perform rapid analysis and decomposition of complex business information, recommend leading practices, and present associated technical process components.
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.

Benefits

• Comprehensive healthcare options, including medical, dental, and vision coverage
• Flexible spending accounts
• 401(k) with company matching
• Generous parental and maternity leave policies
• Technology stipends
• Wellness reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level