Senior Salesforce Solutions Consultant
About The Position
The Mavens team at Komodo Health is dedicated to delivering high-quality solutions to our clients. We collaborate closely with clients to understand their unique challenges and implement tailored solutions that leverage Komodo's products effectively. In this role, you’ll get the opportunity to design and architect solutions for customers. You will solve key business challenges to ensure that the customer’s needs are met. You will partner with customers and internal team members to deliver high quality solutions. Senior Solutions Consultants use a broad skill set across design, build, soliciting feedback, and presenting design reviews to produce eloquent solutions from requirements definition through to execution.
Requirements
- Deep domain expertise in the pharmaceutical industry, clinical trial sponsorships, or healthcare/life sciences compliance.
- Experience designing solutions for global pharma companies, government-funded research programs, or contract research organizations.
- At least 3+ years focused on Salesforce architecture within life sciences or pharma organizations
- Proficient in designing scalable Salesforce solutions that meet pharma business needs and data integration
- 5+ years of expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs
- Ability to effectively design and configure a scalable solution to meet client business needs
- You’ve led a functional and technical team through full Salesforce project lifecycles
- Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
- You can teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build
- Excellent cross-team communication and collaboration skills
- You have professional experience in life sciences consulting ideally in pharmaceutical with exposure to Commercial Operations, Medical or Patient Services related projects
- You have experience in working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management
- Salesforce Platform App Builder certification
- Salesforce Platform Administrator II
Nice To Haves
- Familiarity with pharma transparency, grant reporting standards, AppExchange tools for grants management, and Veeva or other industry platforms.
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Data Cloud Consultant
Responsibilities
- Lead detailed requirement gathering sessions with customers and worked with the Komodo delivery team to ensure a comprehensive list of requirements was documented
- Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools
- Lead a team of configuration specialists and business analysts to create and document our solutions
- Lead customers through design reviews to refine and iterate on the solution design
- Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables
Benefits
- comprehensive health, dental, and vision insurance
- flexible time off and holidays
- 401(k) with company match
- disability insurance and life insurance
- leaves of absence in accordance with applicable state and local laws and regulations and company policy
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
