Salesforce Certified Administrator
About The Position
The Salesforce Certified Administrator role is focused on ensuring the health, security, governance, and adoption of a Salesforce platform that supports Sales, Marketing, and business operations. This role supports Salesforce administration, automation, data integrity, reporting, system updates, integrations, and user enablement across cross-functional teams. As Salesforce Certified Administrator, you will partner with stakeholders to streamline business processes, optimize workflows, strengthen platform governance, and support ongoing adoption through training, documentation, and responsive user support. We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes.
Requirements
- Minimum 5+ years of Salesforce administration experience, preferably in a B2B environment.
- Valid, active Salesforce Certified Administrator certification required; additional Salesforce certifications are highly preferred.
- Experience within a consulting, systems integration, or implementation services environment is highly preferred.
- Strong hands-on experience with Salesforce automation tools, including Flows, Process Builder, and Workflow Rules.
- Experience with data analysis and reporting tools such as Analytics Studio or Tableau preferred but not required.
- Demonstrated ability to manage multiple priorities, meet deadlines, and adapt to changing demands.
- Creative, analytical problem-solving skills with strong attention to detail.
- Proven relationship-building and collaboration skills across cross-functional stakeholders.
- Ability to thrive in a fast-paced environment, responding to challenges with professionalism and composure.
- Excellent written and verbal communication skills, including user training and support.
Nice To Haves
- Additional Salesforce certifications beyond Salesforce Certified Administrator.
- Experience supporting Salesforce in a consulting, systems integration, or implementation services environment.
- Experience with Analytics Studio, Tableau, or other reporting and analytics tools.
- Experience managing Salesforce integrations with third-party technologies.
- Experience supporting Salesforce adoption, training programs, documentation, or enablement for business users.
Responsibilities
- Ensure the health, security, and governance of the Salesforce instance through best practices and compliance standards.
- Manage Salesforce administration, including user access, security settings, workflows, Process Builder, and Flows.
- Maintain data integrity, de-duplication, and data security policies.
- Support Salesforce audits, system updates, release management, and upgrades.
- Develop and maintain reports, dashboards, and analytics for Sales, Marketing, and business teams.
- Implement standard data management practices to improve data accuracy and usability.
- Analyze Salesforce data to provide insights that inform business decisions and optimize processes.
- Partner with Sales, Marketing, and cross-functional stakeholders to enhance workflows and operational efficiency.
- Design and implement business processes that streamline operations across supported teams.
- Drive Salesforce adoption through training, documentation, and ongoing user support.
- Manage integrations between Salesforce and third-party technologies.
- Respond to helpdesk requests and troubleshoot configuration and performance issues across Salesforce and integrated systems.
Benefits
- medical
- dental
- vision
- 401(k)
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
