Salesforce Business Systems Analyst, Quote-to-Cash (Remote)

CrowdStrike•USA CA Remote, CA

1d•$100,000 - $155,000•Remote

About The Position

CrowdStrike is looking for a Salesforce Business Systems Analyst to join our Go-to-Market Applications team. This team designs, builds, and ships the capabilities that enable Sales and Channel to pitch new products, enter new markets, deepen partner relationships, and adopt new selling motions. In this role, you will be the liaison between business partners and engineering teams, developing a deep understanding of quote, order, and revenue processes to translate them into scalable solutions across Salesforce CPQ, Revenue Cloud, and the broader Lead-to-Cash ecosystem. You will act as a strategic consultant, constructively challenging requests, proposing better alternatives, and using AI to accelerate delivery. This role is part of a globally distributed team, requiring comfort operating asynchronously, documenting clearly, and flexing for early or late calls. The mission is to make it easier to do business at CrowdStrike.

Requirements

5+ years implementing, configuring, and supporting SaaS business systems at a software company, including at least 2 years hands-on with Salesforce CPQ or Revenue Cloud or any other CPQ application.
Working knowledge of the Lead-to-Cash / Quote-to-Cash lifecycle — products and price books, quoting and approvals, amendments and renewals, orders, and the handoff to billing.
Demonstrated use of AI tools to improve your own throughput and decision-making, with specific examples of where it changed your output or timeline.
Strong analytical and problem-solving skills, with the ability to synthesize ambiguous input into clear requirements and evaluate trade-offs across options.
Comfort working directly with data — building reports and dashboards, running queries or extracts, and using data to support a recommendation.
Excellent written and verbal communication skills, including experience presenting to and influencing senior leadership.
Solid understanding of the Salesforce platform, its ecosystem, and its declarative capabilities (Flow, validation rules, security model, sharing).
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Detail-oriented, organized, self-motivated, and a genuine team player who thrives in a fast-moving environment.
Bachelor's degree (technical degree preferred) or equivalent practical experience.

Nice To Haves

Salesforce Revenue Cloud Advanced (RCA) project delivery experience.
Salesforce certifications: Administrator, Advanced Administrator, CPQ Specialist, Revenue Cloud, or Business Analyst.
Experience with partner/channel commerce, distributor and reseller models, or marketplace and eCommerce selling motions.
Familiarity with adjacent Quote-to-Cash tooling (billing systems, CLM, tax, ERP integrations).
Ability to read Apex, SOQL, or LWC well enough to collaborate credibly with developers and troubleshoot independently.
Consulting background, including Big 4.

Responsibilities

Partner with stakeholders across Sales, Channel, Professional Services, Finance, and Revenue Operations to lead requirements-gathering sessions, prioritize competing requests, and set pragmatic expectations.
Own functional deliverables end to end: process definition, requirements, fit/gap analysis, functional design, test planning and execution, training, and post-launch support.
Drive the pre-research phase independently — analyze data, validate assumptions, and identify trends without relying on developers to do your discovery for you.
Assess systemic impact of every change across the Quote-to-Cash ecosystem, including downstream effects on provisioning, entitlements, billing, and reporting.
Leverage AI tools to accelerate the delivery lifecycle — drafting requirements and user stories, generating functional designs and test cases, building proof of concepts and accelerators, and analyzing data to inform recommendations.
Apply AI-powered capabilities within the Salesforce platform (e.g., Agentforce, Einstein) to design experiences that reduce manual effort for sellers and partners.
Independently facilitate sprint planning, standups, retrospectives, backlog grooming, and cross-functional design sessions following Agile best practices.
Create and maintain process documentation, functional and architectural design artifacts, and Salesforce configuration best practices.
Help shape the custom-versus-configuration conversation, advocating for scalable, upgrade-safe solutions over one-off workarounds.
Stay ahead of Salesforce release cycles and industry practices, proactively bringing new capabilities to the business before they ask for them.
Build a fanatical focus on the seller and partner experience into everything you deliver.

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
health insurance
401k
paid time off