Salesforce BA Configurator with UX/UI

Capgemini•Washington, DC

1d•$85,000 - $110,000•Hybrid

About The Position

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and experienced Salesforce BA Configurator with UX/UI to join our team supporting federal clients. The successful candidate will lead the design of intuitive, accessible, and user-centered Salesforce solutions that improve mission outcomes and user experiences.

Requirements

U.S. Citizenship is required.
Eligible to obtain and maintain Government Security Clearance.
Salesforce Certified User Experience Designer certification.
3+ years of Salesforce UX/UI design experience.
Experience designing enterprise applications using user-centered design principles.
Hands-on experience with Salesforce Experience Cloud, Flow Screens, and Lightning Components.
Ability to create wireframes, prototypes, and high-fidelity designs using tools such as Figma, Adobe XD, or similar platforms.
Experience conducting user research and usability testing and translating findings into actionable design improvements.
Strong understanding of interaction design, information architecture, responsive design, and accessibility best practices.
Experience implementing Salesforce Lightning Design System (SLDS).
Working knowledge of U.S. Web Design System (USWDS).
Experience supporting Section 508 and WCAG 2.1 AA compliance.

Nice To Haves

Experience supporting Federal Government programs.
Human-Centered Design (HCD), UX, accessibility, or related certifications.
Experience establishing design systems and UX governance standards.
Experience supporting Salesforce modernization or digital transformation initiatives.

Responsibilities

Gather and analyze business, user, and design requirements with stakeholders and end users.
Conduct user research, journey mapping, and usability testing to inform design decisions.
Create user flows, wireframes, interaction specifications, and prototypes.
Design user experiences across Salesforce Experience Cloud, Flow Screens, and Lightning Components.
Utilize Salesforce Lightning Design System (SLDS) and U.S. Web Design System (USWDS) to create consistent, accessible interfaces.
Develop and maintain UX/UI standards, reusable design patterns, and component libraries.
Ensure solutions meet Section 508 and WCAG 2.1 AA accessibility requirements.
Collaborate with architects, developers, and product teams to balance user needs, business objectives, and technical constraints.
Support implementation teams to ensure delivered solutions align with approved designs and user expectations.

Benefits

Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief