Salesforce Architect (Remote)

Rula•Los Angeles, CA

23h•Remote

About The Position

We are hiring a Salesforce Architect to support the team that builds the systems behind how Rula connects people to mental health care. You will design how information about patients, clinicians, and insurance moves between Salesforce and the tools our operations teams rely on — working directly with the people who use those systems, and building some of the hardest parts yourself. The team is small enough that your decisions are visible and lasting, and the work is close to the outcome: patients matched to a therapist sooner, clinicians licensed and seeing patients faster, and care teams spending their time on people rather than on software.

Requirements

7+ years building on Salesforce, including at least 2 years as the person accountable for design decisions on a large or complex implementation.
Hands-on ability to write, review, and debug Salesforce code and automation.
Ability to judge when a problem should be solved with code versus configuration versus not in Salesforce at all.
Experience designing how Salesforce exchanges data with other systems, including how those connections are secured, monitored, and recovered when they fail.
Experience designing data models that hold up over time.
Experience deciding which system should own which information when several systems touch the same data.
A track record of explaining technical tradeoffs to people who don't work in technology.
A track record of getting agreement on a direction from teams with competing priorities.
Experience setting technical standards that other people follow — through design review, documentation, or mentoring — rather than only doing the work yourself.

Nice To Haves

Expertise in multi-instance Salesforce implementations with an understanding of Health and Data Cloud / Data 360.
Experience working in HIPAA-compliant or regulated environments with a strong understanding of data security best practices.
Experience using version-controlled, automated deployment tooling for Salesforce, and improving a release process.
Experience deciding whether to build, configure, or buy, and living with the results of those decisions over several years.
Experience mentoring administrators, analysts, or developers and watching their judgment improve as a result.
Salesforce certifications relevant to architecture or development.

Responsibilities

Design how information about patients, clinicians, and insurance moves between Salesforce and the tools our operations teams rely on.
Work directly with the people who use those systems.
Build some of the hardest parts of the system yourself.
Make visible and lasting design decisions.
Explain technical tradeoffs to people who don't work in technology.
Get agreement on a direction from teams with competing priorities.
Set technical standards that other people follow through design review, documentation, or mentoring.

Benefits

100% remote work environment
Working hours to support a healthy work-life balance
Attractive pay and benefits
Full transparency of pay ranges
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access
Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care
Paid parental leave
Employee Assistance Program (EAP)
Quarterly department stipend
Community and employee resource groups
Home office stipend
$50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program
$50/month wellness stipend