About The Position

The Salesforce Apex Technical Lead is a hands-on leadership role focused on designing, building, and delivering scalable Salesforce solutions for enterprise banking transformation programs. The role requires strong Financial Services Cloud (FSC) and banking domain expertise, along with hands-on experience in Apex, Lightning Web Components, Salesforce Data 360, Agentforce, and Omni-Channel.

Requirements

  • 10+ years of overall experience, including 7+ years of Salesforce experience.
  • Strong hands-on experience with Apex, LWC, Lightning, and REST/SOAP integrations.
  • Financial Services Cloud (FSC) experience.
  • Banking domain experience, including retail banking, lending, customer onboarding, or KYC.
  • Salesforce Data 360 / Data Cloud experience.
  • Agentforce experience, including AI, Prompt Builder, Agent Builder, or Einstein AI.
  • Omni-Channel experience with routing, messaging, queues, and agent capacity.
  • Strong stakeholder communication skills.

Nice To Haves

  • MuleSoft or other integration experience.
  • Experience with CI/CD tools such as Autorabit, Copado, Gearset, or Jenkins.
  • Salesforce security and compliance experience.
  • Salesforce Platform Developer I or II certification.
  • FSC Accredited Professional certification.
  • Data Cloud or AI certifications.
  • Experience leading teams and delivering hands-on solutions in banking digital transformation programs.

Responsibilities

  • Lead end-to-end Salesforce design and development using Apex, LWC, and APIs.
  • Implement Financial Services Cloud capabilities, including customer 360, onboarding, KYC, and lending workflows.
  • Build a unified customer data platform using Salesforce Data 360 (Data Cloud).
  • Develop AI-powered solutions using Agentforce, Agent Builder, Prompt Builder, and Einstein AI.
  • Configure Omni-Channel routing and messaging for chat, voice, and digital channels.
  • Design scalable integrations and architecture across enterprise systems.
  • Lead code reviews and delivery execution.
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