Salesforce Administrator

Excolo Pte. Ltd. • Kansas City, MO

62d

About The Position

We are seeking a Salesforce Administrator who is ready to roll up their sleeves and support a platform that directly powers grantmaking and community impact. This is an execution-focused role. You will work from a clear roadmap and architecture to deliver reliable, high-quality solutions across Salesforce, Experience Cloud, and connected systems. Your work will support both internal staff and external users (e.g., grantees), with a strong emphasis on usability, data integrity, and day-to-day operations. You will report to the Director of Business Intelligence and collaborate with experienced Salesforce consultants who provide platform strategy, technical guidance, and a strong support structure for the right candidate. This role is a good fit for someone who enjoys building and improving systems, takes ownership of their work, and wants to grow over time into deeper platform and operational responsibility.

Requirements

• Four (4) years of Salesforce experience, with at least two (2) years in a Salesforce Administrator role.
• Demonstrated experience implementing configurations based on defined requirements or architectural guidance.
• Experience with Agile or iterative delivery practices.
• Bachelor's degree or equivalent work experience.
• Salesforce Administrator certification.

Nice To Haves

• Experience with Nonprofit Success Pack (NPSP), Nonprofit Cloud, or grantmaking workflows.
• Familiarity with FormAssembly, DocuSign, Experience Cloud, Tableau, or similar tools.
• Experience with data tools (Excel, Data Loader, basic SOQL).

Responsibilities

• Administer and enhance Salesforce, including user setup, permissions, Experience Cloud, Flows/automation, workflows, reports, dashboards, integrations (e.g., FormAssembly, DocuSign, Tableau), and overall system health.
• Provide day-to-day technical support for staff and external users (e.g., grantees via portal), including hardware, software, system access, and coordination with vendors for more complex issues.
• Drive process improvements across teams, implement best practices, and ensure efficient, reliable day-to-day operations.
• Maintain data integrity, manage records, and produce reports and dashboards to support organizational decision making.
• Support the full grant lifecycle, including application intake, review processes, funding workflows, and reporting (e.g., Outbound Funds Module).
• Contribute to cross functional initiatives that leverage systems, data, and operational expertise to advance organizational priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level