Salesforce Administrator

TruSummit Solutions, LLC•Pittsburgh, PA

11d•Onsite

About The Position

Salesforce Administrator Location: Pittsburgh, PA, Onsite Employment Type: Full-Time, Permanent About the Opportunity TruSummit Solutions is partnering with a mission-driven nonprofit organization in the Pittsburgh area to hire a Salesforce Administrator who is excited to use technology to make a meaningful impact. This organization is entering an exciting period of growth and transformation. Salesforce already supports several critical areas of the organization, including grants, donations, fundraising campaigns, and monthly reporting, but there is a significant opportunity to expand how the platform is used across the organization. This is not simply a system-maintenance role. We are looking for someone who can take ownership of the Salesforce environment, understand how teams work today, identify opportunities to eliminate manual processes, and help build a more connected and scalable technology ecosystem. The ideal candidate combines strong hands-on Salesforce administration skills with curiosity, problem-solving ability, and a genuine connection to mission-driven work.

Requirements

3+ years of hands-on Salesforce administration experience.
Strong understanding of Salesforce configuration and platform capabilities.
Experience building and managing Salesforce Flow automation.
Strong experience with reports, dashboards, data management, and security.
Ability to translate business needs into practical Salesforce solutions.
Experience gathering requirements and working directly with non-technical stakeholders.
Strong troubleshooting and analytical skills.
Ability to independently manage priorities and take ownership of the Salesforce environment.
Strong communication skills and a collaborative, service-oriented mindset.
Comfortable working in an environment where Salesforce is continuing to evolve and mature.

Nice To Haves

Salesforce Administrator certification.
Experience working with nonprofit organizations or mission-driven environments.
Experience with Salesforce Nonprofit Cloud, Nonprofit Success Pack (NPSP), fundraising, donor management, grants management, or similar functionality.
Experience integrating Salesforce with third-party applications or organizational systems.
Experience improving processes and reducing manual work through automation.
Familiarity with data migration, data cleanup, and Salesforce governance best practices.

Responsibilities

Own the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform.
Partner with organizational leaders and end users to understand business processes, challenges, and opportunities for improvement.
Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality.
Build and maintain reports and dashboards that provide meaningful visibility into programs, fundraising, grants, campaigns, and organizational performance.
Identify opportunities to automate manual processes and improve operational efficiency using Salesforce.
Support and enhance existing Salesforce functionality related to grants, donations, campaigns, and organizational reporting.
Help expand Salesforce adoption across additional programs and departments.
Maintain strong data quality, integrity, security, and governance practices.
Manage users, roles, profiles, permission sets, and access.
Troubleshoot system issues and provide ongoing support to Salesforce users.
Develop documentation, training materials, and best practices to increase user adoption and confidence.
Evaluate new Salesforce functionality, applications, and integrations that could improve organizational operations.
Collaborate with internal stakeholders and external technology partners on Salesforce enhancements and future initiatives.
Help establish a long-term Salesforce roadmap that supports the organization's continued growth.