Salesforce Administrator
Holmes Murphy Insurance•West Des Moines, IA
•Onsite
About The Position
The purpose of this position is to play a vital role in configuring the Salesforce platform to deliver new functionality to enhance the user experience for our employees and customers. The Salesforce Administrator II should enjoy learning new business processes in order to translate them into technical solutions on the Salesforce platform.
Requirements
- Experience working on Salesforce platform.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to exert up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull objects.
- Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.
- 2-4 years Salesforce Experience.
Nice To Haves
- Bachelor’s degree in computer science, information systems or a related field preferred.
- Knowledge of Financial Services Cloud, Experience Cloud and Marketing Cloud preferred.
- Salesforce Administrator Certification preferred
Responsibilities
- Salesforce configuration changes, including (but not limited to) page layouts and lightning pages, record types, approval processes, apps, and flow.
- Analyze requirements and translate into scalable solutions with a focus on exceptional user experience.
- Support enterprise custom applications (HMA Foundation, Shareholder, Marketing Cloud, etc.).
- Troubleshoot and resolve user issues and provide timely support
- Offer knowledge/support to internal teams facilitating new user setup, data cleansing, reports/dashboards
- Remain informed of new Salesforce features and functionality and providing recommendations for process improvements
- Perform special projects and other duties as required.
Benefits
- health, dental and vision
- Paid Parental Leave and supportive New Parent Benefits
- Company paid continuing Education & Tuition Reimbursement
- 401k Profit Sharing
- Generous time off practices in addition to paid holidays
- paid Volunteer time off
- employee matching gifts to charities
- Inclusion & Belonging Programs
- paid Diversity Day time-off option
- Consistent merit increase and promotion opportunities
- Discretionary bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
