About The Position

We are seeking a detail-oriented and proactive Salesforce Administrator with strong Sales Cloud experience to manage and optimize the Salesforce platform, ensure it meets the sales team’s needs, and align it with business objectives. This is a 100% remote position with a duration of 6+ months. The administrator will manage the Salesforce environment and user access, implement configurations and automations, support and train sales users, maintain data quality, and develop reports and dashboards. The role also works with sales, IT, and other departments to improve productivity and integrate Salesforce with other systems. The administrator will keep current with Salesforce updates and best practices and lead or participate in platform projects, upgrades, and feature implementations.

Requirements

  • At least 4 years of experience as a Salesforce Administrator, focused on Sales Cloud.
  • Salesforce Administrator Certification.
  • Proficiency in Salesforce reporting, dashboards, and data management tools.
  • Strong analytical skills and attention to detail.
  • Excellent communication and interpersonal skills, with a customer-focused mindset.

Nice To Haves

  • Additional Salesforce certifications.
  • Experience working with heavily regulated clients.

Responsibilities

  • Manage and maintain the Salesforce environment, including user setup, profiles, permissions, and security settings.
  • Implement and monitor system configurations, workflows, and automations to streamline sales processes.
  • Provide ongoing support to client sales users by resolving issues and answering Salesforce-related questions.
  • Conduct training sessions and create documentation to help users maximize their use of Salesforce.
  • Maintain data integrity and accuracy through regular audits and cleansing.
  • Develop and manage reports and dashboards to provide insights into sales performance and user activity.
  • Work with the sales team to understand its needs and recommend solutions that enhance productivity.
  • Collaborate with IT and other departments to integrate Salesforce with other systems and tools.
  • Stay current with Salesforce updates and best practices and identify opportunities for system enhancements and process improvements.
  • Lead or participate in Salesforce projects, including system upgrades and new feature implementations.
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