Salesforce Administrator – Sales Operations

Nextpower, USA•Fremont, CA

21h•Onsite

About The Position

We are seeking a proactive and business-focused Salesforce Administrator to join our Sales Operations team. This role will be responsible for optimizing and enhancing our Salesforce platform to improve sales efficiency, streamline business processes, and support cross-functional collaboration across the organization. The ideal candidate will be based in Fremont, CA and would partner closely with Sales, Product, Supply Chain, Finance, Project Engineering, Business Systems, and Salesforce Development teams to understand business needs, identify process improvements, and implement scalable Salesforce solutions that drive operational excellence and enable revenue growth.

Requirements

Bachelor’s degree with 5 years’ experience or Master’s degree with 3 years’ experience or PhD without experience or equivalent work experience
Salesforce Administrator Certification preferred
Strong understanding of Sales Cloud and sales process optimization
Experience in supporting Sales Operations, CRM strategy, or commercial operations teams
Proficiency with Salesforce Lightning, Flow Builder, Reports, Dashboards, and automation tools
Working knowledge of Apex code and Salesforce development concepts
Experience working with REST APIs, integrations, and connected business systems in a Salesforce environment
Experience working with cross-functional business stakeholders and translating operational requirements into technical solutions
Ability to effectively collaborate with technical teams including Salesforce Developers and Business Systems professionals
Strong analytical, organizational, and problem-solving skills
Excellent communication skills with the ability to work effectively across technical and non-technical teams
Experience with Salesforce integrations and data management tools is a plus

Nice To Haves

Experience supporting complex sales cycles, project-based businesses, or manufacturing/engineering organizations
Familiarity with ERP or CPQ system integrations
Knowledge of forecasting, pipeline management, and sales analytics
Understanding of Agile or continuous improvement methodologies
Basic knowledge of SOQL, APIs, or declarative development tools

Responsibilities

Serve as the primary administrator for the Salesforce platform, supporting day-to-day system operations, user support, configuration, and platform enhancements
Partner with Sales Operations leadership and Sales teams to improve workflows, automation, reporting, forecasting, pipeline visibility, and overall sales efficiency
Collaborate cross-functionally with Product, Supply Chain, Finance, Project Engineering, Business Systems, and Salesforce Developers to gather business requirements and implement scalable CRM solutions aligned with operational processes
Design, configure, and maintain Salesforce objects, fields, page layouts, validation rules, flows, dashboards, and reports
Develop reporting and dashboard solutions that support sales performance tracking, forecasting accuracy, and operational decision-making
Maintain data integrity, governance standards, and system reliability across Salesforce and integrated business systems
Support and coordinate Salesforce integrations, system enhancements, testing, release deployments, and change management activities
Manage user onboarding, permissions, profiles, roles, training documentation, and end-user support
Evaluate and recommend new Salesforce capabilities, best practices, and process improvements to continuously optimize the platform