Salesforce Administrator

Innovative Solutions • Reports into Rochester, NY

15h • $85,000 - $120,000

About The Position

Innovative is looking for a strategic, forward-thinking Salesforce Administrator to elevate and scale our Salesforce ecosystem. This role goes far beyond day-to-day admin work — you will serve as the architect and steward of our revenue technology engine, ensuring Salesforce and our integrated sales & marketing platforms drive efficiency, visibility, and growth. You’ll partner closely with Sales, Marketing, Finance, and Leadership to continuously improve systems, automate intelligently, and unlock data-driven decision-making across the organization.

Requirements

• 5+ years of Salesforce administration experience
• Salesforce Certified Administrator (required)
• Experience supporting modern sales tech stacks

Nice To Haves

• Advanced Administrator certification (preferred)
• Experience in a Professional Services environment (plus)
• Familiarity with AWS ACE, AWS Marketplace, and AWS Partner Funding Portal (major plus)
• Additional Salesforce or sales tech certifications (plus)

Responsibilities

• Lead configuration, optimization, and end-user support of Salesforce
• Build, maintain, and troubleshoot complex Salesforce Flows
• Manage custom objects, fields, validation rules, workflows, approval processes, and security settings
• Optimize integrations across key sales tools (DocuSign, HubSpot, Outreach, ZoomInfo, etc.)
• Own data integrity: imports, de-duping, cleanup, and governance
• Establish change management best practices for testing, deployment, and documentation
• Gather business requirements and translate them into scalable Salesforce solutions
• Identify system inefficiencies and proactively implement improvements
• Develop training and documentation to drive adoption

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed