Salesforce Administrator III/SR

Tinker Federal Credit Union•Oklahoma City, OK

About The Position

Tinker Federal Credit Union’s IT Department has an immediate opening for a Salesforce Administrator III/SR. This is an exciting opportunity to join one of the nation’s leading credit unions! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

Requirements

Level III: Requires five years of experience in the administration, support, and configuration of Salesforce platforms. At least one year of experience supporting Salesforce Financial Services Cloud is required.
Sr Level: Requires seven years of progressively responsible experience in the administration, support, configuration, and optimization of Salesforce platforms. At least three years of experience supporting Salesforce Financial Services Cloud is required.
Incumbent Bonding REQUIRED by TFCU’s chosen authority.
Salesforce Administrator Certification is required for all levels.
Strong understanding of Salesforce architecture, data model, security model, and standard objects.
Experience configuring and maintaining declarative Salesforce solutions, including Flow, validation rules, approval processes, and custom objects.
Ability to develop reports, dashboards, and data-driven insights to support business decision-making.
Strong analytical, problem-solving, and communication skills, with the ability to explain technical concepts to technical and non-technical audiences.
Proficiency in troubleshooting, supporting, and maintaining Salesforce applications, integrations, and related business systems.
Working knowledge of Microsoft Windows environments, Microsoft SQL Server, Active Directory, networking concepts, virtualization technologies, and systems administration principles.
Ability to utilize diagnostic, monitoring, and performance analysis tools to identify and resolve application, database, and system issues.
Strong organizational skills and attention to detail with the ability to manage multiple priorities and assignments effectively.
Ability to build collaborative relationships and work effectively with diverse teams, stakeholders, vendors, and business partners.

Nice To Haves

Financial institution experience is preferred.
Experience with Apex, Lightning Web Components, or other Salesforce development technologies preferred.
Familiarity with Salesforce data management and integration tools, including Data Loader, ETL solutions, APIs, MuleSoft, and middleware technologies preferred.
Understanding of Agile methodologies and software development lifecycle practices preferred.

Responsibilities

Ongoing administration, configuration, support, and optimization of the Salesforce environment.
Updates, enhances, tests, implements, and maintains Salesforce solutions with an emphasis on usability, efficiency, data integrity, and system reliability.
Performs system administration duties, including user management, security configuration, automation, and reporting, while supporting business processes across the organization.
Regularly interfaces with executive leadership, business units, and end users to gather requirements, resolve issues, and deliver scalable solutions.