ARG salesfloor associate

Westlake Ace Hardware•Independence, MO

About The Position

The Sales Associate assists with receiving, stocking, and pricing merchandise, and helps maintain orderly merchandise displays and overall store cleanliness. The role provides friendly, customized customer service, helps customers find products and resolve problems, and supports daily store operations. Associates also contribute to a positive, professional, and safe workplace while incorporating Ace Retail Group’s Core Values into their work.

Requirements

High school diploma or GED equivalent.
Ability to stand, walk, lift up to 25 pounds, and climb.
Ability to demonstrate and incorporate the company’s Core Values into daily decisions and interactions.

Nice To Haves

Formal retail experience.

Responsibilities

Represent Westlake Ace Hardware positively and provide friendly, customized service to customers.
Greet customers, assist them with questions and problems, and thank them as they leave.
Answer store pages and calls promptly, courteously, and effectively; refer unresolved customer complaints to management.
Maintain knowledge of products, store layout, and product locations.
Assist with receiving, checking in, stocking, and pricing merchandise throughout the store.
Help maintain back-stock levels and keep the sales floor, stock room, and outdoor merchandise area clean and orderly.
Maintain sales-floor presentation, including end caps and advertised merchandise, and assist with merchandise resets.
Assist Department Specialists with tasks such as price changes and special orders.
Ensure store signage is current.
Operate a forklift after receiving proper training.
Communicate Store Support Center issues, merchandising ideas, cost-control ideas, and sales ideas to the General Manager.
Participate in store meetings and maintain professional appearance and conduct.
Help create a positive, professional, and safe work environment.
Perform other duties as assigned.