ARG Sales Asociate

Westlake Ace Hardware•Highland, MI

About The Position

The Sales Associate assists with receiving, stocking, and pricing merchandise and helps maintain clean, orderly merchandise displays and overall store cleanliness. The role provides friendly, personalized customer service, helps customers locate products and solve problems, and supports daily store operations. Sales Associates also assist with merchandise resets, signage, price changes, special orders, and other assigned duties. Forklift operation may be required after proper training.

Requirements

High school diploma or GED equivalent.
Ability to stand, walk, lift up to 25 pounds, and climb.
Ability to incorporate the company’s Core Values into daily decisions and interactions.

Nice To Haves

Formal retail experience.

Responsibilities

Represent Westlake Ace Hardware positively and provide friendly, customized customer service.
Proactively help customers solve problems, greet them, and thank them when they leave.
Answer pages and calls promptly, courteously, and effectively; refer unresolved customer complaints to management.
Maintain product knowledge and familiarity with the store layout and product locations.
Help receive, check in, stock, and price merchandise, and maintain back-stock levels.
Maintain the cleanliness and orderliness of the sales floor, stock room, outdoor merchandise area, end caps, and advertising merchandise.
Assist with merchandise resets, price changes, special orders, and keeping store signage current.
Operate a forklift after receiving proper training.
Help create a positive, professional, and safe work environment.
Communicate Store Support Center issues, as well as merchandising, cost-control, or sales ideas, to the General Manager.
Participate in store meetings, maintain a professional appearance and conduct, and perform other assigned duties.