Sales Variable Manager

Lithia & Driveway•Urbandale, IA

7d•Onsite

About The Position

Dealership: L0384 Ramsey Subaru of Des Moines Ramsey Subaru of Des Moines Sales Variable Manager Pay: To be discussed during in-person interview Schedule: This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings. Why Join Our Team? Join Iowa's #1 Volume Subaru Dealer and a high-traffic operation with strong customer demand. Work at a dealership with a 4.7-star DealerRater rating and more than 2,500 reviews. Be part of a team customers praise for making the buying process easy, quick, and low-pressure. Build repeat business at a store where customers return for their second, third, and future Subaru purchases. Represent a dealership with a long history of customer and state-level recognition, including multiple Cars.com dealer awards. What You'll Do Sales Process Management Ensure salespeople are engaging directly with the customer and engage directly with customer themselves. Walk lot everyday with sales team to ensure knowledge of vehicle pricing and excellent condition of inventory, advertising, banners and area grounds. Develop effective sales staff by communicating expected performance standards, monitoring performance, identifying development needs, coaching and mentoring. Customer Engagement Ensure all customers greeted promptly in a professionally and friendly manner. Address and resolve customer concerns promptly Assist Sales Representatives with customers when needed in order to ensure sale of vehicle. Remain aware of all customers on lot and ensure their customer buying experience is progressing as expected. Track ad sourcing by communicating with customers to identify what brought them to the store. Help customers choose protection packages for their vehicle by presenting all products and their benefits. Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers. Submit deals to bank electronically using appropriate dealer system. Enter transactions accurately into ADP and bank approval systems. Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements. Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding. Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied) Obtain all appropriate licensing within 90 days from date of hire.

Requirements

High School graduate or equivalent, 18 years or older required.
Typing – ability to type efficiently
Mathematics – ability to use mathematics.

Responsibilities

Ensure salespeople are engaging directly with the customer and engage directly with customer themselves.
Walk lot everyday with sales team to ensure knowledge of vehicle pricing and excellent condition of inventory, advertising, banners and area grounds.
Develop effective sales staff by communicating expected performance standards, monitoring performance, identifying development needs, coaching and mentoring.
Ensure all customers greeted promptly in a professionally and friendly manner.
Address and resolve customer concerns promptly
Assist Sales Representatives with customers when needed in order to ensure sale of vehicle.
Remain aware of all customers on lot and ensure their customer buying experience is progressing as expected.
Track ad sourcing by communicating with customers to identify what brought them to the store.
Help customers choose protection packages for their vehicle by presenting all products and their benefits.
Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
Submit deals to bank electronically using appropriate dealer system.
Enter transactions accurately into ADP and bank approval systems.
Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
Obtain all appropriate licensing within 90 days from date of hire.