Sales Training Specialist

Havenpark Communities • Mesa, AZ

17d • Hybrid

About The Position

Havenpark Communities is seeking a Sales Training Specialist & Program Manager to own, execute, and continuously improve the company's sales onboarding and development programs. This role will lead the delivery and operational management of a fast-paced, cohort-based onboarding experience for new Sales Professionals and support the ongoing development of the broader sales organization. The position requires an extreme ownership mindset, proactive identification of gaps, improvement of training experiences, maintenance of accurate content, driving operational excellence, and ensuring new hires are equipped for success. The role collaborates with Sales, Revenue, Operations, and L&D leadership to evolve training programs, enhance sales performance, and support company growth.

Requirements

• Requires a bachelor’s degree.
• Minimum of 2-4 years of related experience in learning and development activities and/or property management consistent with job duties and responsibilities
• Can spend long hours sitting while using computer equipment or standing to deliver/facilitate training.

Nice To Haves

• This role requires travel to training facilities every three weeks which may take place out of state. Additional travel may be required based on organizational needs.

Responsibilities

• Lead the end-to-end execution of Havenpark’s new hire sales onboarding program, facilitating recurring cohort-based training experiences designed to accelerate speed-to-performance for Sales & Leasing Agents.
• Facilitate engaging, high-impact learning experiences using a blend of instructor-led training, coaching, hands-on practice, role play, systems training, and performance-based activities.
• Manage all operational components of the onboarding program, including cohort scheduling, communication, logistics, training materials, learning systems administration, stakeholder coordination, reporting, and learner support.
• Continuously evaluate onboarding effectiveness through performance metrics, learner feedback, assessments, observations, and stakeholder input, implementing improvements to increase training effectiveness and business impact.
• Partner cross-functionally with Sales, Operations, People Operations, and field leadership to identify onboarding gaps and align training solutions with evolving business needs and operational processes.
• Design, develop, and maintain scalable onboarding curriculum, facilitator guides, learner resources, job aids, and blended learning experiences that support operational consistency and learner engagement.
• Serve as a program owner responsible for maintaining current, accurate, and business-aligned training content as processes, systems, tools, and company priorities evolve.
• Support new hire transition from training into the field by partnering with sales managers and operational stakeholders to reinforce learning application and performance expectations.

Benefits

• competitive salary
• comprehensive health benefits
• generous PTO
• paid holidays
• a 401(k) with a 6% company match
• infinite opportunities to learn, develop, and sharpen their skills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level