Sales Training Manager
About The Position
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Role At QuidelOrtho, we’re advancing the power of diagnostics for a healthier future for all. Join our mission as our next Sales Training Manager - Transfusion Medicine. The Sales Training Manager directly is responsible for design, development, and facilitation of Transfusion Medicine Sales Training programs and developing an in-field coaching model. This role will be a conduit of learning, advancing the skills, knowledge and abilities of current teammates and new hires. They establish, model, and coach best in class sales skills and promote practices to drive sales of the entire QuidelOrtho portfolio into hospital, POL, Urgent Care, Public Health, and Government segments leveraging opportunities that are direct and through distribution. Speeds the acquisition of skills by engaging field employees in the classroom, assignments, self-reflection, evaluation and analysis of calls, and feedback on real-time skill practice in customer calls and through job aids, materials, and training resources. They advise, coach, and promote the career advancement of employees to ascend to the highest level of sales delivery to aid in attainment of performance goals and targets. This role supports the training of both the sales and technical commercial teammates. This is a remote based position in the US or Canada, reporting to the Director, Sales Enablement and Training.
Requirements
- Bachelor’s Degree (or 10 plus years of relevant work experience) in Sales, Marketing, Business, Biological Science, or related field.
- 5+ years of experience in related transfusion medicine sales or customer-facing roles
- 5+ years of sales experience in medical, healthcare diagnostic industry
- Knowledge of all aspects of diagnostic sales and marketing and sales, in addition to a strong strategic market and technical application capabilities
- Strong understanding of QO sales process, TM competitive market and success in managing transfusion medicine sales process
- Demonstrates a positive attitude during company functions and public events, encourages team camaraderie and enthusiasm
Nice To Haves
- 3+ years of technical experience in a lab, QO, or hospital with TM lines of business is strongly preferred.
- Technical knowledge and skills from working in a lab or hospital; consulting with customers is preferred
- Prior training or facilitation experience preferred
- People Management experience is a plus
Responsibilities
- Develops, models, and coaches best in class transfusion medicine sales skills / practices to drive sales and help the field sales organization meet and exceed revenue goals.
- Develops, plans, coordinates, and executes field and transfusion medicine product trainings by partnering with North America and Global training and field sales teams
- Promotes the training philosophy and confirms all company activities are developed and designed with operations in mind.
- Designs, facilitates, and executes, and effectiveness of in-role training strategies and programs that will enable the commercial organization to exceed product specific targets for revenue, profitability, instrument placements, menu expansion, and win & retention rate.
- Proactively conveys timely information to supervisor and others regarding the field team’s capacity to listen; solve problems; provide solutions and leverage resources to maximize sales, revenue, and marketing opportunities.
- Contributes to the development of “Best in Class” sales performance tools, materials, and systems to assist the sales team to meet or exceed revenue goals.
- Carries out duties in compliance with established business policies.
- Perform other duties as assigned.
Benefits
- medical, dental, vision, life, and disability insurance
- 401(k) plan
- employee assistance program
- Employee Stock Purchase Plan
- paid time off (including sick time)
- paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
