Sales & Training Executive (NARS/Hermes) - New York

Shiseido•New York, NY

1d•Onsite

About The Position

The Sales and Training Executive for NARS and Hermes, reporting into the Regional Sales Director, is responsible for delivering target KPI’s and achieving overall Sales Plan. The STE adheres to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management. The STE will strategize, both with internal and external partners, to drive retails, increase brand awareness, and create incremental growth opportunities in Department Store, Open-Sell and Specialty doors.

Requirements

A minimum of 2 years Cosmetic Account Executive or 5 years Account Coordinator experience. (or equivalent position)
Demonstrated ability to drive sales through fostering relationships and providing exceptional customer service.
Ability to work collaboratively and build positive/effective business partnerships.
Ability to interact with all levels of management in a fast paced, high growth, changing environment.
Ability to work independently to prioritize and achieve results.
Outstanding interpersonal and communication skills, both verbal and written.
Effective planning, organizational and time management skills.
Proficient in Microsoft Office Skills.
Ability to lift, push and pull up to 50 lbs.
Ability to stand for up to 8 hours.
A Valid Driver’s License.

Responsibilities

Driving sales and executing strategies and initiatives within each retailer to ensure the achievement of sales plan.
Adhering to budget management commitments: financial responsibility inclusive of travel and expense, freelance spend, and measurables to preserve profitability.
Planning executive event strategies, in partnership with Store teams, ensuring sales targets and ROI benchmarks are achieved.
Recruiting, hiring, inspiring, scheduling, developing, and retaining productive counter and freelance team members. Ensure achievement of “sales per hour” and “items per transaction” goals.
Maintaining a cohesive monthly schedule that aligns with territory volume, call cycle, top volume door focus, as well as business needs incorporating MAPPP™ methodology into the door governance.
Meeting all deadlines for requests including calendars, expense, and event recaps. Understanding retail partner protocols, support, and adhering to their policies.
Monitoring and assessing weekly SPH/ROI for freelance teams ensuring targets are achieved and pivoting accordingly.
Acting as the brand ambassador, maintaining strong knowledge of the Brand DNA, the products and the Heritage to promote NARS and Hermes in a positive light at every opportunity.
Building strong relationships with Ulta and Sephora store management, regional/district managers, event managers, education managers, and retail store associates within multiple retail locations (Open-sell).
Building strong relationships with Cosmetics and Fragrance Management teams, Store Manager, Regional Beauty Managers and Beauty Field Directors (Department Store).
Accountability for visual merchandising execution in-store and supporting in-stock position, by building collaborative relationships in-market and in-store. Communicating needs to key internal and external stakeholders.
Implementing the corporate merchandising guidelines to ensure proper NARS and Hermes Fragrance Brands’ image at point of sale at all times.
Upholding Brand Dress Code Guidelines & consistently demonstrating a polished and professional appearance, frequently changing makeup styles to reflect current trends by wearing seasonal looks.
Negotiating with store personnel to gain space and improve locations for all product categories at the beauty counter, women’s and men’s fragrance locations.
Utilizing internal reporting tools: Power Bi, Territory and SPH reports to evaluate retail trends and assess shifts in resource management.
Excellent interpersonal skills to build relationships and navigate multiple teams.
Self-motivated and positive, aligning and engaging with the organization’s visions.
Working a flexible schedule (typical work schedule is Tuesday through Saturday), including weekends and holidays, to meet team objectives.
Ability to drive a car, which is necessary to perform visits to all doors in the call cycle of the defined territory (Valid Driver’s License Required).